AMS Data Platform Support Specialist

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an AMS Data Platform Support Specialist in Brazil.

You will be part of a global data support team responsible for ensuring the stability, performance, and continuous evolution of cloud-based data platforms. This role focuses on operational support and incident resolution across complex Azure environments, working closely with international teams in a follow-the-sun model. You will handle critical data and analytics workloads, ensuring availability and reliability for business users across different regions. The position requires strong hands-on technical expertise combined with a proactive mindset for problem-solving and automation. You will contribute to the improvement of modern data platforms leveraging cloud-native technologies. This is a highly collaborative and international environment where data reliability and operational excellence are key priorities.

• Provide operational support and ensure continuity of cloud-based data platforms, resolving incidents and service disruptions.
• Support and troubleshoot Azure Databricks workloads, including notebooks, jobs, clusters, Delta tables, and Unity Catalog.
• Maintain and evolve CI/CD pipelines using Azure DevOps, ensuring reliable deployment processes.
• Troubleshoot data pipelines in Azure Data Factory and ensure smooth data flow across systems.
• Support Power BI environments, including workspaces, dataset refreshes, access management, and report availability.
• Manage and maintain data structures in Azure Data Lake Storage Gen2.
• Support Infrastructure as Code practices using Terraform and/or Azure Blueprints.
• Provide operational support for Azure Virtual Machines and related services.
• Troubleshoot Azure networking components such as VNets, NSGs, DNS, and connectivity issues.
• Contribute to technical documentation, runbooks, and knowledge base creation.
• Participate in continuous improvement initiatives focused on automation, standardization, and platform optimization.

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Requirements:

• Proven experience in support and maintenance of cloud-based data platforms.
• Strong hands-on knowledge of Azure Databricks, including Unity Catalog and workload management.
• Experience with CI/CD pipelines using Azure DevOps.
• Solid knowledge of Azure Data Factory for pipeline support and troubleshooting.
• Experience supporting Power BI environments, including governance and workspace management.
• Knowledge of Azure Data Lake Storage Gen2 for data storage and management.
• Experience with Infrastructure as Code tools such as Terraform and/or Azure Blueprints.
• Hands-on experience with Microsoft Azure Virtual Machines and Azure networking concepts.
• Advanced English proficiency (B2/C1 level) for communication with global teams.
• Strong analytical and troubleshooting skills with a proactive approach to problem resolution.
• Ability to work under pressure in critical, production-grade environments.
• Excellent communication, collaboration, and ownership mindset in multicultural teams.

Nice to have:

• Experience in global “follow-the-sun” support environments.
• Knowledge of automation and platform optimization practices.
• Experience integrating multiple Azure services in enterprise environments.
• Background in data governance or analytics platform operations.

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Benefits:

• Fully remote work model.
• Long-term corporate project engagement.
• Collaborative international environment with global stakeholders.
• Exposure to cutting-edge cloud and data technologies.
• Opportunity to work with advanced Azure data ecosystem components.
• Professional development in a highly technical and global support organization.
• Contract type: PJ (service-based engagement).
• Participation in large-scale, enterprise data platform initiatives.