Analyst 3, BI

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.

Job Summary
Responsible for defining business intelligence requirements for individual subject areas; develops conceptual data models, design, build and test sets of reporting and analytic business intelligence programs. Works cross-functionally to collect data and makes actionable recommendations at all levels. Infers trends from a variety of data sources and confidently delivers their interpretation; makes recommendations to executives. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.

Job Description

Core Responsibilities

• Performs all business intelligence analysis and data exploitation. Extracts signals and signatures from raw data, integrates that information with other data sources and compiles/disseminates formatted reports to customers.
• Recommends improvements to competitive business intelligence reports and interpretation of data by sales, business development, product and executive committees.
• Responsible for data analysis, insights, and reporting across OKRs, process improvement, performance, operations, finance, HR.
• Capacity to see and grasp the big picture while executing tactically with quantitative and analytical rigor.
• Proficient and resourceful running analyses requested by senior leadership to support decision-making.
• Proficient in statistical modeling, financial modeling, trend analysis, forecasting, projections.
• Experience integrating various data sources into analyses.
• Proficient in software-based dashboards e.g. Tableau reporting and Excel, Visio, etc.
• Fast learner, grasps concepts quickly, synthesizes information, analyzes data, AND partners with Design & Dynamics teammates to communicate data, insights, and takeaways clearly for various stakeholders via oral, written, and presentation formats.
• Plans and executes system testing. Requires knowledge of the customer's mission and technology used to accomplish a given task.
• Leads the analysis and reconciliation of data and reporting projects and initiatives delivery.
• Develops, maintains and reports all relevant product, site and customer metrics and applies findings to develop appropriate goals and projections.
• Trains others throughout the organization in using key analytical and forecasting tools and statistical analysis.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Ability to work nights and weekends, variable schedule(s) and overtime as vital.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be hard-working learners, users and advocates of our groundbreaking technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new insights!
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Get results and growth!
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education
Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience
5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.