Analyst

Lockton Northeast Series

Analyst -International

Position Overview

The International Analyst is Lockton Northeast's entry level position and is designed for a recent college graduate or experienced professional with 1 -3 years of relevant experience. The Analyst will be part of our Career Foundations Program which is designed to provide the technical and practical training needed to develop as they look forward to a successful and long-term career in the Lockton Northeast Series and the Global Practice. The Analyst is responsible for day to day Client service and renewal support to Client Managers, Senior Client Managers and Account Executives. A high performing and successful Analyst will provide excellent customer service and support to the broader client team.

A successful candidate will have:• An eagerness and enthusiasm to be an integral part of the Lockton Global Solutions Practice• Strong interpersonal, communication and presentation skills to communicate effectively and professionally• An ability to manage time, prioritize and ensure that deadlines are met without compromising quality• The entrepreneurial spirit, with a desire to learn the Property and Casualty insurance industry across all product lines and grow within the Company• The initiative to actively participate in the Career Foundations Program and to pursue technical excellence through professional designations and industry workshops.• A passion for global business and the intellectual curiosity to pursue continuous professional improvement and exceptional support to clients

Core Responsibilities:

• Information management, including:
  • Collection of client exposure and policy summary information from overseas servicing teams
  • Maintenance of accurate and up-to-date information on clients, brokers, carriers, and coverages
  • Renewal tracking and notification to client, Producer, or account executive
  • Maintenance of account open items lists
  • Client database management and information management of Lockton Global Navigator

• Various specified account services, including:
  • Due diligence review of all client exposures and coverages
  • Assembly of marketing submission documentation
  • Marketing renewal to incumbent and prospective carriers
  • Preparing quote comparisons and renewal proposal for client
  • Coverage analysis of all policies under Lockton control
  • Local service coordination and correspondence
  • Adherence with all agreed account deliverables, protocols, and procedures
  • Participation in client presentations and other projects as required
  • Attend department meetings, education workshops, carrier functions, and other events
  • Works with Technical Services Assistant to issue and process Invoices, Certificates of Insurance
  • Resolves accounting issues
  • Prepare written correspondence, reports, and analyses as needed

Qualifications:• Bachelor's degree (business administration or international affairs preferred) or equivalent education and/or experience required• Firm grasp of the English language with above-average verbal, written and interpersonal skills to interact with Associates and clients at all levels of responsibility, globally• Understanding of insurance/risk management concepts and their application to Clients' needs• Must have exceptional verbal, written, and interpersonal skills to instill confidence in Clients and Associates at all levels of responsibility• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information• Willingness and ability to work outside of normal business hours• Flexibility to travel by train, auto and plane with overnight stays as required by the business• Proven ability to organize and manage time efficiently to prioritize heavy workloads in order to meet all time-sensitive deadlines• Demonstrated aptitude for understanding and quickly executing oral and written instruction.• Demonstrated understanding of when to proceed alone and when to involve the account executive, unit manager, and/or others• Ability to communicate clearly and professionally and develop strong client relationships.• Demonstrated professional, tactful negotiation, and persuasion skills to achieve objectives.• Working knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)• Legally able to work in the United States• Knowledge of foreign language(s) and/or experience working/traveling overseas a plus