Analyst
Job Description
- 5+ years + experience in supporting Sales related applications on IPad, IPhone and laptops and other mobile devices.
- Hardware repair of Laptops (HP & Lenovo) and iPads( standard and Air).
- Imaging of laptops to the standard image available.
- Setting the equipments (laptops & iPads) as per Boston Scientific policy.
- Advanced OS/software troubleshooting that cannot be resolved over the phone.
- Thorough knowledge of iOS operating system, its upgrades and related troubleshooting.
- Moderate knowledge of Android operating system, its upgrades and related troubleshooting.
- Knowledge to troubleshoot VPN issues related to Pulse secure, VPN On demand, Pulse client etc. on IPads and Laptops.
- Experienced troubleshooting of wireless and wired networks. Hands on experience on tools like MDM Airwatch console to manage users mobile devices.
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Date Posted
02/22/2023
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