Analyst - Deduct Resolution

Job Title Analyst - Deduct Resolution

Division: Luxury Products Division

Location: Monmouth Junction, NJ

Reports To: Deductions Sr Manager

Who We Are:

For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each and every person around the world the best of beauty in terms of quality, efficacy, safety, sincerity and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oreal Luxe our mission is to provide our consumers the best products and brand experience by making it unique. Our portfolio is composed of 21 brands including major brands, highly aspirational and multi-expert, such as Lancôme, Yves Saint Laurent, and Giorgio Armani.

What You Will Do:

This role is responsible for driving changes and enhancements through analysis of customer deductions leading to improvement in the E2E supply chain and reduction of claims, by means of partnering with the appropriate internal and external business teams. As well, to review and streamline internal deduction processes by understanding the issues and ultimately suggesting/enabling decisions and efficiencies. The Analyst would be responsible for the following:

• Interact and collaborate with multi-functional internal teams to improve E2E supply chain processes reducing customer deductions.
• Lead/contribute to root cause investigations and drive process improvements to reduce supply chain type deductions
• Interact and collaborate with external partners to improve processes to reduce/eliminate customer deductions
• Research all shortages, violations, and other non-negotiated deductions.

• Analyze trends from deductions in the A/R to identify root cause for violations and shortages.
• Collaborate with various teams such as Customer Service, EDI, Retail Supply Chain and DC to implement permanent resolutions to drive improvements and results.
• Dispute invalid deductions with retailers for payment.
• Prepare monthly reports for Management.
• Maintaining the A/R system by offsetting approved chargebacks and preparing adjustments for valid deductions.
• Prepare professional quality emails and spreadsheets for communicating with key customers and Sales on the status of open deductions.
• Lead projects to improve the efficiency of deductions processing and increase standardization amongst accounts.
• Represent supply chain at variety of divisional meetings and collaborate with internal and external partners of the supply chain.
• Collaborate with the credit team to proactively resolve deductions and reduce open items on the A/R.
• Collaborate with the cash application team to improve deduction coding and payment application.

• Negotiate with retailers to resolve open deductions on the A/R.

What We Are Looking For:

Required Qualifications:

• Bachelor's degree in Supply Chain or related field
• Minimum 1-3 years' experience in or exposure to Supply Chain preferably with accounts receivable/financial experience.
• Proficient skills in Excel, Word, Outlook, and Power Point.
• Excellent analytical skills.
• Negotiation skills.
• Detail oriented.
• Excellent communication, interpersonal and organizational skills.
• Enthusiasm to work in a fast paced, team-oriented environment.
• Flexibility to work occasional extended hours as required.
• Ability to present data collected and analyzed to upper management.
• Dependable and reliable self-starter.
• Ability to handle multiple projects simultaneously with strong attention to detail.
• Ability to seek effective and efficient ways to achieve results.
• Ability to build and maintain positive relationships with internal and external customers.
• Ability to influence internal and external stakeholders.
• Understanding when issues need to be escalated and provide summarized information to suggest/enable decisions.

As an integral part of our culture at L'Oreal, wellness is at our core. We not only offer a generous Benefits Package (Medical, Dental, Vision, 401K), we also offer flexible time off, work from home days, and a pension plan! Additionally, you will have access to company perks such as Makeup, Skincare, and Fragrance! Employees receive a stipend for L'Oreal products as well as VIP Access to L'Oreal's Internal Shop for Discounted Products, and other perks such as Monthly Mobile Allowance, discounted gym memberships, and ERGs.

Additional Benefits Information As Follows:

• Competitive Benefit Package (Medical, Dental, Vision, 401K, Pension Plan)
• Hybrid Work Policy (3 Days in Office, 2 Days Work from Home)
• Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
• Access to Company Perks (VIP Access to L'Oreal's Internal Shop for Discounted Products, Monthly Mobile Allowance)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups (Think Tanks and Innovation Squads)
• Access to Mental Health & Wellness Programs

Don't meet every single requirement? At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your past experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways! You may just be the right candidate for this or other roles!

We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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