Analyst, Finance

About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
As part of the Merchant Analytics team, you'll join a collaborative group responsible for making data accessible and actionable for our colleagues and our clients alike. Internally, we pair with stakeholders to measure the performance of our marketplace and surface data insights to inform strategy and program development. Externally, we serve our marketplace Merchant Partners with actionable insights to reach and retain more customers, help influencing buying behaviors, and identify other growth opportunities for their third-party delivery presence.
A successful Analyst candidate will have strong SQL skills and be comfortable working with sometimes-imperfect data; have a knack for distilling data results into 'so what?' business insights; and be genuinely curious to learn about our broader business and products. (A love of food doesn't hurt either!)
Example Problem
An Account Manager has received a request from a Merchant Partner to launch more locations on Grubhub, and wants guidance on which markets offer the best opportunity for order growth. A successful candidate will develop a reporting and analysis framework that identifies actionable insights that the Account Manager can discuss with the Merchant Partner. Specifically, the candidate will gather requirements, create reporting tools, and conduct further analysis to show the ROI of this effort.
The Impact You Will Make

• Dive into sales performance. Analyze sales performance for Merchant Partners, examining trends such as changes in customer acquisition and retention, cart composition, and seasonality. Benchmark performance against comparable peer groups to contextualize and identify areas of opportunity.
• Design reports and dashboards. Build reports and dashboards for both internal and external audiences to summarize engagement with our digital ordering products. Distill key takeaways in a clear and easy-to-understand format.
• Support merchant health and growth. Pair with our Account Management teams on QBRs and ad-hoc requests, helping Merchant Partners translate business questions into actionable insights, investigate data discrepancies, and identify key areas of growth and operational efficiency for their marketplace program.
• Spread data knowledge. Serve as a resource for troubleshooting and data-related questions from the teams we serve. Consult on data available within our ecosystem and the best key performance indicators for different scenarios.

What You Bring to the Table

• 1-3 years experience
• Detail-oriented, with a knack for problem solving
• Intermediate-to-advanced SQL and comfort quickly learning proprietary tools
• Outstanding ability to analyze data and clearly communicate findings
• Bachelor's degree in economics, mathematics, business, or other analytical discipline
• Familiarity with dashboarding tools (e.g. Redash, Tableau) a plus
• Comfort working in a cross-functional capacity

And Of Course, Perks!

• Flexible PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, 401k matching, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Compensation. You'll receive a great compensation package with eligibility for generous incentives, bonuses, commission, or RSUs (role-specific).
• Free Meals. Our employees get a weekly Grubhub credit to enjoy and support local restaurants.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund . Employees are also given paid time off each year to support the causes that are important to them.

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].