Analyst I Web & App Merchandising & Catalog

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology we make access simple and secure for millions of homeowners businesses and communities worldwide. Our flagship brands LiftMaster®  and Chamberlain®  are found in 51+ million homes and 14 million+ people rely on the myQ®  app daily.

• Own day-to-day onsite merchandising across websites and app including product setup categorization navigation badging pricing displays and promotional placement

• Define and manage category logic collection structures and sorting rules to optimize product visibility and discovery

• Lead website and app content planning and intake translating business needs into clear execution plans and timelines; maintain a centralized planning document with weekly and monthly updates to drive alignment and on-time execution

• Own product launches including onsite placement setup QA and execution to ensure accurate and timely activation

• Manage and optimize onsite search experience including search results filters and ranking logic

• Develop and maintain cross-sell and upsell merchandising strategies to increase average order value and product exposure

• Manage onsite campaigns such as homepage features banners and promotional placements aligned with business priorities

• Perform full audits of product category collection and search experiences to ensure accuracy consistency and adherence to merchandising best practices. and implement updates based on findings

• Manage execution of website updates and enhancements by gathering requirements and ensuring accurate timely delivery

• Identify and implement SEO improvements across product and category pages to support organic traffic growth

• Analyze and synthesize website app and campaign performance data to identify trends risks and opportunities. Translate insights into actions and deliver regular analytics reporting including benchmarking data against business goals to support conversion and revenue growth

• Analyze and track web traffic through Google Analytics and other tools and share key trends insights and opportunities with stakeholders

• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams

• Protect Chamberlain Group’s reputation by keeping information confidential

• Maintain professional and technical knowledge by attending educational workshops reading professional publications establishing personal networks and participating in professional societies

• Contribute to the team effort by accomplishing related results and participating on projects as needed

Requirement

• 3+ years of web strategy digital merchandising or site management experience
• 3+ years of experience in digital merchandising eCommerce website or app management
• 1+ years using content management systems
• 1+ years' experience with Google Analytics (GA4) BS/BA in Marketing Web Development Computer Science or related field
• CPG and D2C experience highly preferred
• This is a Hybrid role based out of Oak-Brook- IL location

Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer and you’ll be considered for this role regardless of race color religion sex national origin age sexual orientation ancestry; marital disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.  

Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence [email protected].

NOTE: Staffing agencies headhunters recruiters and/or placement agencies please do not contact our hiring managers directly.

What We Do

Chamberlain Group is a global leader in intelligent access and Blackstone portfolio company. Our innovative products combined with intuitive software solutions comprise a myQ ecosystem that delivers seamless secure access to people's homes and businesses. Our recognizable brands including LiftMaster® and Chamberlain® are found in 50+ million homes and 10+ million people rely on our myQ® app daily to control and monitor their homes communities and businesses from anywhere. Our patented vehicle-to-home connectivity solution myQ Connected Garage is available in millions of vehicles from the leading automakers.

Why Work With Us

At CG our ONETEAM is united by our mission to make access simple. As a pioneer in the smart access industry you'll have the opportunity to develop products that make a direct impact on the daily lives of millions of people -- allowing them to seamlessly and securely access their homes communities and businesses.

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