Analyst-Product Development

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way.

When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you'll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague share in the company's success.

Together, we'll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And we'll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.

Join #TeamAmex and let's lead the way together.

In this role, you will part of a Global Onboarding Orchestration (GO2) platform and support Global Acquisition for US Consumer market. Your goal will be to provide a robust and streamlined experience for our applicants. You will anticipate capabilities needed to address regulatory requirements, streamline the application process, and simplify the jobs of our customer service team. You will do this by working in partnership with teams across US Consumer to develop an understanding of customer needs across all channels such as online, telemarketing, in-person, and partner.

You will work among high performing engineering and product teams. You will have a real passion for using technology to build user-centric solutions to challenging problems, for bold decision-making and for digital innovation. You will enjoy being challenged in a fun, collaborative, diverse and inclusive team environment.

Does this sound like you?

As a Product Owner you will;

• Provide support to core product development and testing as part of releases
• Support product backlog management and prioritization, including grooming user stories and maintaining the backlog for a scrum team
• Partner with agile scrum team to deliver product level enhancements
• Support the team with ad hoc analysis needs to support broader product strategy

Qualifications:

You should have the following skills and qualifications:

• Ability to build, maintain and prioritize a product backlog
• Ability to effectively adapt under changing task priorities and in a fast-paced environment
• Highly organized with a strong attention to detail
• Strong written and verbal communication skills; ability to build relationships, influence decisions and make things happen without direct authority
• A real passion for all things digital; in depth understanding of the latest digital trends, competitive landscape, technology advances, devices and consumer insights
• Experience in matrix organizations and cross-functional environments
• Previous/Current Product Development experience
• Bachelor's Degree
• Experience with Agile software development and collaboration tools such as Rally Software, Atlassian (JIRA) Suite, Slack a plus
• Prior experience within PEGA or JAVA is a plus

Salary Range: $55,000.00 to $105,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

US Job Seekers/Employees - Click here to view the "EEO is the Law" poster and supplement and the Pay Transparency Policy Statement.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.