Analyst, Reverse Logistics

ABOUT THE ROLE 

Peloton is seeking an Analyst to support reverse logistics across Peloton’s full suite of products, including bikes, treads, row, tablets and accessories. The ideal candidate has excellent project management, organization, communication, and analytical skills. 

The role will focus on communications, strategic and operational planning, serving as support for the Reverse Logistics team. This analyst should be great at building relationships across internal teams as well as peer functions, influence with authority and be able to facilitate and get results in a fast paced and demanding environment. This role will be a critical piece in continuing to build a best-in-class Reverse Logistics Network and passionate about driving key initiatives to reduce cost and increase efficiency. 

YOUR DAILY IMPACT AT PELOTON

• Effectively manage reverse workstreams to identify opportunities and optimize cost, customer service and quality across all products. Projects include but not limited to:
• Participate in cross-functional meetings to develop process improvements and system enhancements to facilitate the return and refurb process.
• Standardize our reverse logistics flow (systemic and operationally) across all Last Mile parties: Middle Mile and 3PL.
• Participate in cross-functional meetings to develop, implement and support our vendor claw back procedures/RTV process.
• Define and implement improvements to enhance member experience related to returns and improve defined OKR/KPI measures.
• Collaborate closely with key stakeholder teams including Middle Mile/Last Mile Logistics, Inventory, Hardware, Quality, IT, and Demand Planning to establish and communicate clear SOP’s and build cross-functional relationships.
• Collaborate on the return process for new product launches.
• Develop process improvements and SOPs for operations within Reverse Logistics pertaining to packaging, labeling, transportation, and data accuracy. 
• Develop and execute cost savings processes across the reverse logistics network. 
• Manage weekly/monthly/quarterly reporting for executive stakeholders on all Reverse Logistics KPIs. 

YOU BRING TO PELOTON

• 2+ years of professional experience in Operations, Supply Chain, Logistics.
• Exceptional communication skills.
• A bias towards action, and exceptional follow-through.
• High level of proficiency in Excel and data analysis.
• Exceptional ability to organize time and resources effectively to determine priorities.
• Desire to work in a fast-paced and rapidly-evolving environment.
• Occasional travel required. 
• Office based role with hybrid schedule allowing for some flexibility. Subject to change based on business needs.

Base Salary: $69,500.00  to $90,400.00

The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including individual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.

As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:

• Medical, dental and vision insurance 
• Generous paid time off policy
• Short-term and long-term disability
• Access to mental health services
• 401k, tuition reimbursement and student loan paydown plans
• Employee Stock Purchase Plan
• Fertility and adoption support and up to 18 weeks of paid parental leave 
• Child care and family care discounts
• Free access to Peloton Digital App and apparel and product discounts
• Commuter benefits and Citi Bike Discount
• Pet insurance and so much more!

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