Analyst-Risk & Information Management

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Together, we'll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And, we'll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.

Join #TeamAmex and let's lead the way together.

Analyst - People Risk, Governance and Audit Management

Description

This position is part of the Colleague Experience Group (CEG) Operational Excellence function and reports to the Sr. Manager - People Risk, Governance and Audit Management.

The People Risk, Governance and Audit Analyst will evaluate people risk holistically, ensuring compliance in key areas related to people risk globally and will support audit project management within CEG.

The successful candidate will be responsible for:

• People Risk & Governance
• Driving consistent messaging for CEG People Risk pillar, including documenting an Emerging Risk Inventory, managing Risk Appetite Framework escalations (including Attrition) and providing assistance to prepare updates to leadership and risk committees
• Supporting Enterprise Risk Assessment (ERSA) program for CEG, by performing necessary monitoring, analysis, and reporting
• Contributing to Project Management Oversight (PMO) activities for OE Governance related to key CEG strategic initiatives
• Ensuring that the CEG Operational Excellence remains a trusted partner to the CEG organization in supporting them to meet their expectations

• Audit Management
• Supporting CEG's strategy as it relates to supporting and managing audits led by Internal Audit Group (IAG), including pre audit planning activities (i.e., reviewing PRSAs, related OREs & prior findings)
• Tracking and reporting on the documentation of management self-identified findings (MSIFs) and action plans
• Maintaining a comprehensive inventory of field-work activities and ensuring Audit information requests are met in a timely manner
• Monitoring and reporting the business status related to addressing findings or management action plans (MAPs) to ensure activities are moving forward and can be achieved within specified timeframes

Minimum Qualifications

• Highly organized, strong analytical and problem-solving skills with excellent attention to detail
• Focus on collaboration & enterprise thinking
• Aptitude to operate within a policy & process driven environment and maintain risk management / policy standards
• Resilient and Comfortable with ambiguity and unstructured problem solving

• Strong decision-making skills and the ability to resolve complex problems independently
• Excellent written and verbal communication skills
• Comfortable working with multiple stakeholders in a matrixed organization
• Demonstrated interpersonal skills and ability to build relationships to foster a culture of awareness and engagement
• Process enhancement mind-set - ability to identify areas for improvement in existing processes and shape recommendations for change

• Demonstrated business acumen, credibility, and judgment, both independently and in collaboration with risk, compliance, business, audit, and other colleagues
• Put Enterprise thinking first, connect the team's agenda to Enterprise priorities
• Experience in at least one of the following disciplines is preferred; Operational Excellence, Compliance, Operational Risk or Audit

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.