Analyst - The Toro Company

Who Are We?

The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens, to venues such as St. Andrews Links and Target Field, we are a company with a global footprint and a passion for helping people beautify whatever landscape they may be in. With 100 years of operation under our belt and an average employee tenure of 15 years, come find out what makes The Toro Company the best place in the Twin Cities to build a career.

The Associate Business Analyst with strong analytical and product management skills to join a small team (Toro Hosted Business Systems). This position supports several Toro distributors with their ERP system (Infor CSD, SXe) as well as their business processes to make them more successful. As a Business Analyst, you will play a vital role in understanding and documenting capabilities needed to address business challenges. We are looking for someone self-motivated, customer centric, detail-oriented, and have excellent problem-solving abilities.

What Will You Do?

In order to grow and build a successful career with The Toro Company, you will be responsible for:

• Provide second tier support services as a subject matter expert for channel partner applications.
• Interfaces and coordinates incidents with customers, Toro IS teams and vendors.
• Analyze business practices within Toro and the distribution channel to utilize this information to influence system enhancements and maintenance requests.
• Define functional and detailed requirements by analyzing business processes and work with the technology development team to design specifications.
• Create functional design documents for new reports, including report layout specifications.
• Lead discovery sessions, publish meeting minutes, and ensure completion of action items.
• Consult with business process owners to evaluate alternative approaches during system development.
• Be available for off hours on-call rotation if needed.
• Distributor advocate within Toro.
• Conduct system demonstrations and coordinate the creation of user guides.
• Assist in troubleshooting system issues, identify root cause, and recommend solutions.
• Lead the user acceptance testing effort with the responsible business process owner.
• Monitor and document post-implementation problems and revision requests.
• Exceptional customer service skills.
• Proven leadership ability.
• Ability to set and manage priorities judiciously.
• Excellent written and oral communication skills.
• Excellent people skills.
• Ability to articulate ideas to both technical and non-technical audiences.
• Exceptionally initiative-taking and directed.
• Attention to detail.
• Superior analytical, evaluative, and problem-solving abilities.
• Ability to motivate in a collaborative environment.

What Do You Need?

To be considered for this role, an individual should meet the following minimal requirements:

• Bachelor's degree in information technology, Computer Science, Business Administration, or related discipline with experience.
• Experience with Microsoft Office Products, especially Excel, Word, and PowerPoint.
• Experience with Infor's CSD ERP system desired, but not required.

This position can be ONSITE in Bloomington, MN, hybrid or REMOTE!

Travel requirements of < 10%

No direct reports

NO SPONSORSHIP WILL BE OFFERED NOW OR IN THE FUTURE. MUST HAVE A MINIMUM OF 3 YEARS EXPERIENCE IN RELATED FIELD TO WORK REMOTE!!

What Can We Give You?

At The Toro Company, we are always working to make sure our employees know just how valued they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits - The Toro company offers employees at ourBloomington, MN HQlocation a variety of perks, including:

Dress for your day - We know you're more productive when you're comfortable, which is why TTC employees are encouraged to take advantage of our casual, corporate environment.

Location - Conveniently located near both St. Paul and Minneapolis, we are centrally located for most commuters!

Food - Take advantage of our onsite cafe, which serves both breakfast and lunch. With a Caribou Coffee attached, you can grab a snack and a coffee at any time during your day.

Wellness - The Toro Company's HQ offers complimentary use of our onsite fitness facility to employees. In addition to physical wellbeing, TTC offers a variety of mental health and financial health resources to all employees.

Volunteerism - The Toro Company is proud to provide employees 20 hours of paid time to volunteer in the community.

Summer Hours - Enjoy a flexible schedule during the summer! By working a little more during the first few days of the week, TTC employees at our Bloomington HQ are able to start their weekends early and leave by noon on Friday.

Flexible Work Arrangements - This team is currently implementing a hybrid work schedule. The opportunity to collaborate in the office and work from home part-time, has promoted team-building and flexibility.

Competitive Salary - The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. Cash compensation is one piece of our competitive total rewards package. If you need to, you can access your pay early with the One@Work app, formerly the Even app.

#LI-Onsite #LI-Hybrid #LI-Remote

We are proud to be an Equal Opportunity Employer and consider qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. We celebrate diversity and are committed to creating an inclusive environment for all employees.