Analyst User Acceptance Testing

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

Academy's Digital Product team is building competencies in User Acceptance Testing (UAT) to help drive quality. The UAT Analyst for Digital Experience plays a critical role in this effort for the planning, managing and reporting of all aspects of the UAT test strategy. Serving as the last phase of testing in the release process, the UAT Analyst will make sure our software can handle all required tasks in real-world scenarios, according to business and technical specifications. You will also coordinate and oversee the release-related test execution and reporting for all UAT activities for the business, within an agile framework. You will bring clarity to requirements, communicate any potential issues and risks to both technical and non-technical stakeholders, ensure identified defects are properly triaged and test the resolution for all issues and defects assigned for testing.

Job Description:

Education:

• Bachelor's Degree or equivalent work experience

Work Experiences:

• Minimum 2 years of QA/UAT testing experience or work in eCommerce/Omnichannel
• Working knowledge of agile processes
• Working experience with Jira, Confluence and Sterling Order Management
• Detailed understanding of CSS, HTML and basic knowledge of java script

Skills:

• Ability to create UAT test plans, test cases, and test scripts for self and give feedback to others
• Able to create and model test profiles and scenarios for focused functional testing
• Showing functional knowledge of assigned applications for testing and working business knowledge of assigned business unit
• Ability to manage multiple tasks and projects and recommend prioritization to management
• Excellent oral and written communication skills
• Working knowledge of QA lifecycle (unit, functional, SIT, E2E, UAT, regression, perf)
• Ability to solve complex problems with the help of a manager
• Strong understanding of the differences between agile and waterfall delivery models
• Working knowledge of databases and SQL

Responsibilities:

• Participate in daily scrums and grooming sessions related to signed projects
• Able to serve as UAT test lead of customer-facing projects with minimal direction
• Lead the creation of all testing scenarios from epics, user stories, and BRDs
• Lead the UAT testing efforts for product features, enhancements, and/or projects to ensure the overall quality of the given scope of the application and be a part of the workflow from intake to release to production and disposition of any defects associated with the release
• Provide daily updates on defects, roadblocks, and other impediments to the product team, team lead
• Demonstrate regular active involvement in grooming sessions to clarify requirements
• Coordinate with support, customer care, and other business partners and stakeholders to ensure thorough E2E validation of projects is carried out
• Participate in deployment cycles for assigned projects and sprints
• Partner with User Experience to ensure UI layout and feature flows are as intended per design
• Manage escalations to the product team which is impacting the release/product launch
• Develop a thorough understanding of the Academy's policies, procedures, and safety rules
• Duties may change, and team members may be required to perform other duties as assigned

Physical Requirements & Attendance:

• Acceptable level of hearing and vision to perform job duties
• Adhere to company work hours, policies, procedures, and rules governing professional staff behavior
• Regular attendance required

Full time

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.