Analytics Engineer

Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 8 billion (yes, with a B) messages a month. 

At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.

And this is where you come in.

Do you love seeing your dbt model tests get green check marks one after the other? Do you build Snowpipes like others tie their shoelaces? Does the modern data stack have no secret for you anymore? Then you might very well be well suited to become our very first Analytics Engineer! We need somebody to come join us and help us build, almost from scratch, a highly scalable data stack to grow our customer and user bases 10x. In this role, you will be responsible for helping to design, develop, and maintain all our data pipelines to ensure our data is accurate, reliable, and easily accessible for business intelligence and analytics. You will also manage costs and optimize our use of compute and storage infrastructure to ensure we operate efficiently.

• Write, maintain, and properly document dbt sources, models, and exposures

• Design and implement data pipelines using Fivetran, Snowflake and Bigquery, but also custom approaches as required

• Perform data validation and quality checks to ensure data accuracy and reliability

• Optimize and improve the performance of our data pipeline and improve models

• Provide data access and insights to support the data needs of various business units

• Continuously monitor and troubleshoot data pipeline issues

• Continuously improve skills in data engineering and analytics

• Manage analytics-related compute and storage costs

• 3+ years of experience in a similar role, ideally in a SaaS company

• A bachelor’s degree in an analytical/quantitative field

• Strong understanding of SQL

• Familiarity with data warehousing concepts

• Familiarity with ETL tools like Fivetran

• Familiarity with data platforms like Snowflake and Bigquery

• Familiarity with dbt

• Strong analytical and problem-solving skills

• Excellent communication skills and ability to work in a team environment.

• Bonus: experience in Python or any other programming language

We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, from flexible work schedules to unlimited paid time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us!

Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.