Annuity Customer Contact Specialist

We're looking for an energetic, customer support professional to join our team. Customer Contact Specialists play a crucial role in providing support to our customers. Our dream candidate is someone who's self-motivated and productive, enjoys connecting with people, and will handle each customer interaction with empathy, sensitivity, and the utmost professional attitude.

You'll get plenty of training and development - both during the onboarding process and on an ongoing basis - to help you succeed in this role, and to grow in your career. If a flexible schedule, amazing work/life balance, and competitive benefits are important to you and your family, look no further! Join our team and see what's truly possible in your life and your career.

What we're looking for:

• Bachelor's Degree preferred
• Previous customer service/call center experience preferred
• Must have the ability to communicate effectively and tactfully with agents and policyowners
• Must have knowledge of and ability to maneuver through multiple information screens
• Excellent verbal and written communication skills
• Must have strong organizational skills
• Strong problem solving skills
• Ability to work efficiently and independently or in a team environment
• Able to adapt to frequent change
• Due to the financial nature and level of accountability of this position, a criminal background check is required

Apply now by clicking the button above!

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About us:

Sammons Financial Group Companies offer some of today's most sought after life insurance, annuity, and retirement planning products. Unlike most financial organizations, our companies are not publicly traded, which means we're focused on long-term value rather than short-term earnings pressures. As a privately held company, our leaders and employees remain consistently focused on long-term growth, making decisions that allow us to deliver on our commitments to customers, distribution partners, our employees, and our communities. Individually, our companies provide value in the products and services they offer. Together we represent a history of strength and longevity.

What you can expect when you join Sammons Financial Group:

• A casual dress code (yep - that means jeans!)
• A company you want to be a part of, driven by inspiring leaders and a fun, friendly work environment.
• Colleagues who support one another, model our core values, and drive our healthy, high-performing culture
• Healthy balance between work and personal lives. Friday afternoons off all year long, competitive PTO, and generous number of paid holidays
• Our competitive benefit package includes: Health, Dental, Vision, Company Paid Retirement, PTO and Holiday Pay.
• A generous retirement program. Our Employee Stock Ownership Plan (ESOP) is a 100% company funded retirement plan, so you can save for retirement without contributing a penny of your own paycheck.
• A company that celebrates diversity, is committed to inclusion, and is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.