Ansible Infrastructure Engineer

About Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients' best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We'll enable growth and progress together.

About Our Team:

Citi Technology Infrastructure (CTI) provides the critical technical foundation for Citi's operations and is responsible for delivering reliable IT solutions, scalable infrastructure services, and secure capabilities while creating a trusted customer experience and enabling Citi's workforce to be the best for our clients. Making the bank simpler, greener, and better connected while powering it with trusted, well-secured data, and automating policy enforcement through code are all at the heart of our refreshed global strategy. Data Quality, Simplification, Environmental Stability, Automation, and Service Excellence are the key pillars and priorities on our strategic journey.

In CTI, we are focused on delivering the best for our clients, and we know that to do this we need a talented team with diverse experiences, backgrounds and skills.

Job Overview:

To be the technical subject matter expert for Ansible, automation and CI/CD in a new Infrastructure tooling and transformation team that will be responsible for identifying and implementing new tools and standards along with improving/standardizing the existing tools and processes followed by CTI IT Infrastructure Systems and Tooling Engineering Teams. Contribute significantly in defining the standard development tools and processes used by infrastructure operations teams and ensuring the same are consistently used by the sector infrastructure development teams across the globe while meeting business and country specific requirements as appropriate.

Key Responsibilities:

Infrastructure Operations

• To ensure development excellence in the way we solution, provision, instrument, manage and continuously improve the IT development and operations of Citi's Technology Infrastructure services.
• To provide technical leadership around building an Ansible based automation framework that facilitates efficiencies around infrastructure operations.
• To help build standards around CI/CD and dev ops processes and use them actively to deliver business relevant solutions and automations for the CTI teams.
• To have in depth understanding of Architecture and Design principles around Docker, containers, Object oriented programming and Agile Development and use the same to build frameworks with standards and guidelines.
• To be accountable for vetting the correctness of the build architecture solution of new projects
• To mentor technical resources for them to be able to adopt Ansible based automation in their respective teams
• To drive continuous improvement and facilitate adoption of relevant infrastructure tools as per currently established standards.
• To understand the current environment and processes being followed in Operations Team.
• To help identify automation and improvement opportunities and quickly implement them with quality.
• To understand and promote adoption of standards to ensure consistency and efficiency across the organization
• To identify processes/procedures that are not congruent with organization/industry standards & suggest improvements
• To identify and carry out any ad hoc office/operations tasks with the goal of improving IT development and operations.

Stakeholder Management

• To collaborate with infrastructure and application owners and ensure that the infrastructure tooling and automation solutions are met as per business requirements
• To collaborate with other sector/platform technical resources to enable best-in-class service
• To be the hands-on SME for Ansible and champion the same for Agile Operations and Infrastructure Tools team
• To develop relationships with key internal customers to identify emerging automation needs

People Responsibilities (as applicable)

• To be responsible for self-development by attaining knowledge on CHEF, Ansible Docker, Containers, Citi, Agile, KANBAN and ITIL processes
• To mentor and provide training to junior members of the team and effectively & swiftly onboard them
• To foster teamwork & collaboration with team.
• To be able to work effectively with virtual and remote teams
• To comply with all people related processes as mandated by CTI

Performance Measures

• Timely development and completion automation initiatives (Cycle time)
• Quality of output, Conforms to best practices and processes. Is thoroughly tested and defter free.
• Identifying and developing Infrastructure Operation relevant automations
• Stability of the infrastructure & risk-minimization initiatives
• Identification of the architectural/design of relevant infrastructure automation frameworks and solutions.
• Promote highly scalable architecture standards
• Project timelines - for special projects undertaken

Typical Experience Levels

• 3-5+ years' hand on experience and expert level understanding of Ansible across Unix and Wintel platforms
• 3-5 years as expert software design and application development knowledge in Python, Ruby or any Object Oriented language
• 3-5 years practical experience of Agile and in depth understanding of its principles, KANBAN.
• 1-3 years' experience with CI/CD based development.
• 1-3 years' experience of Design, System Tuning & Performance Improvements on distributed systems.
• 5+ years' experience supporting/developing on Red Hat LINUX
• Must be able to structure, plan and execute strategic initiatives with the right project discipline
• Ability to work effectively with virtual and remote teams
• Excellent troubleshooting and problem management skills in a high pressure environment
• Very strong written, spoken and presentation communication skills
• Commitment to quality, attention to detail, and continuous improvement.
• Focus on delivery and execution; able to focus on details while seeing big picture
• Experience and ease in interfacing with Senior Management and technical support teams
• Platform automation hands on experience
• Ability to organize and manage many varying priorities.

Preferred

• 2+ years experience with Chef coding/automation as we are migrating from Chef to Ansible.
• 2+ years' experience scripting Perl experience.
• Ability to effectively mentor engineers
• Operating Systems Knowledge and understanding of Docker, Containers.

Education / Certifications

Bachelor degree in Computer Science or other equivalent qualifications

Additional information may be found at www.citigroup.com| Twitter: @Citi | YouTube: www.youtube.com/citi| Blog: http://blog.citigroup.com| Facebook: www.facebook.com/citi| LinkedIn: www.linkedin.com/company/citi.

Job Family Group:
Technology

Job Family:
Infrastructure

Time Type:
Full time

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