API Intern - Fall 2024

HCSS, a 15-time "Best Company to Work For in Texas" software company in Sugar Land is searching for an API Intern to join our Development Team! This is a PAID internship where you will gain in-depth skills in our tech stack that will take you further to success. You will make an impact by contributing to our product teams to deliver high-quality software applications to our customers.
Here's what we're looking for in one of our openings:

• You're currently enrolled in an accredited college/university and able to commute to our office during your internship.
• You're cooperative and like to lend a helping hand to others. We have a collaborative culture here at HCSS where teamwork makes the dream work!
• You're detail-oriented, a problem solver, and a logical thinker.

The API Technical Writing Intern will support the creation and enhancement of API documentation, including how-to guides, technical manuals, and reference materials. This role is ideal for a detail-oriented individual with strong writing skills and a passion for technology. The intern will work closely with our development, product management, and support teams to ensure the accuracy and usability of our documentation.
Key Responsibilities:

• Develop, write, and update API how-to documentation, including tutorials, sample code, and FAQs.
• Collaborate with developers, product managers, and other stakeholders to gather technical information and user requirements.
• Conduct research and create project plans for assigned documentation projects.
• Get with subject matter experts (SMEs) to revise, publish, and edit documentation as necessary.
• Provide regular status updates and seek feedback from your supervisor.
• Engage with various departments to obtain the necessary information for accurate and comprehensive documentation.
• Prepare a final presentation or report summarizing your internship experience and key takeaways.

Qualifications:

• Currently pursuing or recently completed a degree in Technical Writing, Communications, Computer Science, or a related field.
• Strong writing and editing skills with attention to detail.
• Basic understanding of APIs, software development, and technical documentation.
  Excellent communication and interpersonal skills.
  Ability to work independently and as part of a team.
  Proficiency in Microsoft Office Suite and familiarity with documentation tools such as Markdown, HTML, or similar.
  Willingness to learn and adapt to new technologies and processes

Preferred Qualifications:

• Familiarity with RESTful APIs, JSON, XML, and other relevant technologies.
• Knowledge of version control systems (e.g., Azure) and collaboration tools (e.g., Jira, Confluence).
• Experience with API documentation or technical writing.

Here's what to expect:

• This internship is semester-based and we'll work around your school schedule. For the Summer Break, you can work up to 40 hours a week. During the Fall/Spring semesters, you can work up to 25 hours a week.
• Training and mentoring will be provided and you'll receive feedback on your performance regularly. You'll have numerous opportunities to continuously grow your knowledge base.
• Depending on your performance, you may be given a full-time offer upon graduation and be eligible for ALL of our amazing perks, including continuous learning funds, a wellness fund, and more!

What are you waiting for? Time to take charge of your career and apply right now!