API Product Owner

Job Title:API Product Owner (hybrid)

Location:US-GA-Atlanta (Sandy Springs)

FLSA: Exempt

Job Overview:

API product owners oversee the strategy and roadmap for APIs managed as products for internal or external consumers. They are responsible for understanding API product consumers' needs and prioritizing enhancements.

Job Responsibilities:

• Develop strong relationships with API product consumers (e.g., developers or development teams using the API product) to understand their needs.
• Develop and curate a roadmap for the API product, using input from consumers to plan enhancements and improvements.
• Define and measure meaningful business key performance indicators (KPIs) for the API product.
• Obtain a deep understanding of relevant business area(s) to be able to recommend solutions and build high-quality requirements.
• Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
• Create artifacts as appropriate, including business case documentation, scope documentation, and process flows.
• Support delivery teams as they develop, test, and deploy solutions.
• Communicate the business value of the API product to relevant stakeholders, including business and IT leaders.
• Collect data against defined metrics and use metrics to determine opportunities to improve the business value of the API product.
• Evangelize the use of the API product with development teams to increase the adoption and consumption of API product capabilities.
• Ensure consumers have the information and resources they need to use the API product, such as access to APIs, interactive documentation to help them understand API operations, and code samples or SDKs (Software Development Kits).
• Provide support to API product consumers by answering questions and responding to feedback.
• Oversee the API product throughout its lifecycle, including managing API versioning and decommissioning.
• Develop and maintain API specifications and documentation.
• Ensure alignment and adherence to corporate, financial and IT standards (e.g., architecture, compliance, security).
• Research and evaluate new API trends

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Job Requirements:

• Bachelor's degree (or equivalent years of experience).
• 5+ years of experience in software development, product management, or another related field.
• Background in relevant industries, functions, and/or technologies is preferred.
• Experience in building, launching, or using APIs, including API-based products and services.
• Strong knowledge of API technologies such as REST, GraphQL, and event-driven APIs including AsyncAPI.
• Ability to develop strong relationships with API consumers (such as development teams and developers) to understand their needs.
• Excellent collaboration and project management skills to manage priorities across internal teams and API consumers.
• Experience in building and implementing a product roadmap.
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
• Ability to effectively manage and motivate resources to attain organizational and team goals.
• Must be authorized to work in the U.S
• Must be able to successfully pass a background check

Company Benefits:

• Must be able to successfully pass a background check
• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Health Savings Account
• 401(k) Plan with Company Match
• Company-paid Short-Term and Long-Term Disability
• Company-paid Life Insurance
• Paid Holidays and Vacation
• Employee Referral Program
• Employee Assistance Program
• Wellness Programs
• Paid Community Service Opportunities
• Tuition Reimbursement
• Ongoing Training & Personal Development
• And More!

About Safe-Guard Products International:

Safe-Guard Products International is the leading provider of branded vehicle protection products in the finance and insurance space to the automotive, RV, marine and motorcycle/powersports industries. We are a proud partner to Original Equipment Manufacturers (OEMs), top retailers, and independent agents across the United States and Canada. In nearly thirty years, we have grown to power a client roster of over 50 leading protection brands and protect over 16 million consumers under Safe-Guard contracts. Our success is driven by over 700 employees, who serve over 12,000 dealers and support contract holders across the U.S. and Canada.

Safe-Guard continues to experience dynamic growth and has earned a stellar reputation from our clients, dealers, and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.