API Support Specialist

NinjaTrader is seeking self-starter who wants to progress their career as an API Support Specialist. In this role, you will work closely with our network of API vendor partners, helping design, build, improve, and maintain their connections to our API. This is a terrific opportunity to join a fast-growing, exciting company to help create seamless financial experiences for our rapidly expanding customer base. Successful candidates will be talented technicians and innovative thinkers who are passionate about helping grow our partners usage of NinjaTrader.

In this role, you will:

• Help to support our growing API Vendor community by maintaining active communication and support with various development teams
• Help to support our retail API users by maintaining active communication on the API community forums
• Develop an expertise in NinjaTrader’s product offerings, underlying implementation and technical design
• Drive developer requirements and feature requests with Product and Engineering departments

Key Job Requirements:

• 1-2 years of software development or applicable coding knowledge  
• Demonstrated expertise with: Java, JSON, or using third-party REST API
• Demonstrated experience with technical writing
• Experience with: SQL, WebSockets, Java, C++, .NET, or other programming languages is a plus
• A passion for excellent documentation, with strong oral and written communication skills
• Experience troubleshooting complex problems, working effectively across multiple teams