Applic Analyst, II

Applic Analyst, II

Description

Application Analyst, Operations Data Solutions

JOB SUMMARY

Primary responsibilities for this position include the implementation and on-going technical support for the Aspen IP.21 vendor software suite and tools used by the Operations M&D Center in support of plant operations, performance, and maintenance. The system runs from 54 distributed servers across the SouthernNet business network. The application and associated tools are used to collect, store, find, deliver, analyze, and visualize operational data associated with Generation facilities. The real-time and historical data is used to support critical business operations, analytics, and planning efforts. Additional duties include software solution evaluation, system integration within business processes, software implementation and upgrade, interface with other systems, end-user technical support, and software product lifecycle management; While ensuring solutions are implemented, operating, and supported to attain high availability and business effectiveness; And while working closely with business partners, peers throughout the Technology Organization (TO) and vendor partners. This position will work within a team providing primary and backup support for the Aspen IP.21 and OSIsoft PI application software solutions.

Job Experience & Education

Education and Experience:

• 4-year bachelor's degree in a Computer Science, Management Information Systems, business, or related degree is strongly desired. Consideration will be given to highly qualified candidates that have comprehensive experience in the utility industry

• Two or more years of experience with the installation, configuration, and monitoring of Aspen IP.21 System servers, interfaces, and user tools preferred

• Two or more years hands-on experience implementing and supporting application software solutions

Technical Skills :

• Experience as a system administrator of the Aspen IP.21 System including tag creation, tag monitoring, and tag maintenance preferred

• Experience with performance optimization and monitoring system health for the Aspen IP.21 System preferred

• Experience as a system administrator of the OSIsoft PI vendor software suite preferred

• Experience with PI Data Archive, PI Asset Framework, PI Asset Analytics, PI Event Frames, PI Vision, and PI Notifications preferred

• Experience with Windows system administration version 2016 and above • Experience with Active Directory Security

• Experience in .NET application development and scripting languages (PowerShell, SQL) preferred

• Technical knowledge of networks, firewalls, and related hardware and software

• Demonstrated ability to resolve complex technical issues that require significant freedom of action and sound judgment

• Demonstrated knowledge of software delivery life-cycle processes and the ability to apply solution delivery best practices

• Cyber security assessment skills to keep cyber security at the forefront

• Experience working with data analytic tools such as Power BI preferred

• Experience supporting application software solutions running on Windows based client and server operating systems

Non-Technical Skills:

• Able to provide periodic 24x7 on-call support

• Demonstrated ability to work with external vendors of software packages and coordinate deliverables between internal and external teams

• Excellent diagnostic, troubleshooting, analysis, and problem-solving skills with the ability to identify, document, and communicate issues, business requirements, and training material

• Ability to research solutions to problems with the discipline to follow up on anomalies and problem situations

• Ability to assess the impact of changes and quantify risk to ensure appropriate business and technical decisions are made

• Flexible, can work under stress with changing direction and with minimal supervision

• Effectively organizes tasks, manages multiple shifting priorities/details, and meets tight deadlines

• Takes initiative to understand issues and take corrective actions or make system changes where necessary

• Ability to learn in a dynamic and fast paced environment. Must also be capable to learn applications in a quick and efficient manner

• Capacity to learn and apply new technologies, skills and concepts

• Excellent communication skills (both oral and written) fostering open & proactive communication

• Ability to build and maintain strong relationships with TO and business unit stakeholders with a focus on cooperation & teamwork

Knowledge, Skills & Abilities

Strong written and oral English communication skills with the ability to tailor communication as appropriate for the audience. Capable of building productive relationships with teammates and business partners focused on teamwork and cooperation. Often solving problems for end-users, but more frequently equipping them or other partners with knowledge and necessary tools for self-service problem resolution. Familiar with modern software development, source control and change management methodologies. Excellent analytical and problem-solving skills, and ability to diagnose and resolve problems to meet customer service level expectations. Excellent organization and time management skills, to manage time and priorities to effectively respond to the support needs of multiple users, meet upcoming deadlines and commitments. Able to work in a professional environment with limited direct supervision. Strong customer service skills with the capability to manage customer expectations, fulfill commitments and meet project deadlines. Capable of identifying and implementing technical and business orientated process improvements.

Behavioral Attributes

• Safety First - Accepts responsibility for the safety of yourself and co-workers

• Positive Can-Do Attitude - Must be willing to take ownership and full responsibility for duties and work effectively under the pressure of deadlines and shifting priorities.

• Self-Starter - Able to work in a professional environment with limited direct supervision.

• Results-Oriented - Acts with speed and decisiveness; takes initiative does what it takes to meet commitments.

• Commitment to continuous learning and improvement - Stays abreast of new technologies and techniques in the market; Looks for opportunities improve through strategy and innovation. Other Requirements

• Some travel will be required

• Signature of Intellectual Property Agreement is required for all Southern Company Technology Organization employees

• Participation in random drug/alcohol testing is a requirement for employment

• Work Location - The Energy Center, 3535 Colonnade Parkway, Birmingham, AL, 35243.

#LI

Southern Company (NYSE: SO) is America's premier energy company, with 44,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million electric and gas utility customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric utilities in four states, natural gas distribution utilities in seven states, a competitive generation company serving wholesale customers across America and a national recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top utilities in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Field: Information Technology

Job Type: Standard

Primary Location: Alabama-Metro Birmingham/Eastern AL-Birmingham

Operating Company: Southern Company Services

Job Type: Standard

Travel (Up to): Yes, 25 % of the Time

Work Location(s):

The Energy Center - 3535 Colonnade Parkway (3535Birmingham)

3535 Colonnade Parkway

Birmingham, 35243

Req ID: SCS2011175