Application Administrator

• Implement and support new software versions and new versions of systems software. This will include setting up software in development, QA, Production and DR environments.
• Provide technical assistance to projects.
• Incident and Problem Management including during and post-incident analysis.
• Researching and implementing new technology per project and support needs
• Set-up and support of workflowand job scheduler software
• Set-up, administration and support of interfaces and APIs
• Middleware configuration, administration and support
• Application environmental set-up, administration and support
• SLA management and reporting for applications
• Application support, issue management and escalation
• Vendor, T&I and business user liaison
• DR planning and participation in DR tests. Will understand how to set up, maintain and cutover to DR.
• May use specialist knowledge in one or several applications and supporting environment
• Will understand application use and access
• Will assist with the Technology Lifecycle Management Program for technology asset management.

Must-Have*

• Minimum 8 years of IT experience
• Minimum 5 years in Application Administration
• Minimum 5 years of experience with Microsoft Office, Project, and SharePoint.
• Knowledge of databases, hardware support, Cloud deployment and support and tools for application and systems administration.

Skills and Knowledge

• Knowledge of Windows and/or Linux/UNIX server operating systems and environments.
• Knowledge of scripting and script automation
• Knowledge of SQL and/or Oracle databases. Ability to write SQL queries
• Middleware knowledge (e.g. WebSphere, WebLogic, MQ) preferred
• Interface, API, workflow and job controller set up and support experience preferred
• Experience with nCino
• Experience with monitoring tools and log monitoring