Application Engineer

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator.

About You:

• You like to solve problems and build processes.
• You are eager to figure out why things are broken and turn your learnings into improved processes.
• People tend to describe you as a hard worker, but you would say any job that’s worth doing is worth doing well, because you care.
• You are curious and excited to learn about new and old technologies powering a modern factory.
• You are a good communicator and able to speak ‘full-stack’ from engineers to c-suite. You are able to google your way out of most problems, and understand that every customer sees the world a bit differently. 

What skills do I need? 

• Willingness to travel to customer sites to deploy Tulip 15% of the time (not required during COVID).
• Fluency in SQL, RESTful API and at least one programming language
• Strong project management and communication skills
• Working well as an individual or as part of a team.

Key Responsibilities:

• Own and drive multiple projects to completion with customers, internal teams, and third parties
• Develop processes around pre-sales and deployment, while maintaining knowledge in an internal repository
• Work with our engineering team to scope new features
• Research device or system integrations and determine the best strategy for connecting them with our platform
• Join in on pre-sale calls as a technical lead
• Write SQL queries, HTTP get/post requests, OPC/UA interfacing
• Learn to use our linux tools for deploying Tulip software
• Work together with the account lead to scope projects, define requirements and ensure a successful customer deployment.

Key Collaborators:

Customers, Customers Operations, Engineering

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.