Application Engineering Lead

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work” for 2023.

We are looking for a driven technical expert who want to be a part of a team that delivers value at a pace they have never experienced before in a corporate environment. Someone who would like to become an expert guide, a domain expert in the technical aspects of digital transformation as it relates to manufacturing. Someone who will continuously educate our customers, our team, and ultimately unlock a value that makes Tulip distinct on the market.

About You:

• You are a tinkerer, a technical jack of all trades. Someone who might build their own IoT smart home with esp32
• You have a strong understanding of technical concepts, and you enjoy applying them in a customer facing role to audiences with a variety of different backgrounds
• You are eager to figure out why things are broken and turn your learnings into improved processes and best practices
• You are curious and excited to learn about new and old technologies powering a modern factory
• You are a good communicator and able to speak to shop  floor operators just as comfortably as you would to an IT & Security Director
• You work well as an independent contributor and as part of a team

What skills do I need? 

• Functional knowledge of REST APIs, SQL, Industrial Networking, and a programming language (We use Javascript and Node-RED)
• Familiarity with enterprise IT/OT operations
• Ability to parse and define data flows in complex multi-system operations, identify and call out tradeoffs in implementation strategies
• Strong technical communication skills, with the ability to explain simple to complex concepts to both technical and non-technical audiences
• Interested to travel to customer sites up to 10% of the time

Key Responsibilities:

• Own technical delivery aspects of Tulip implementation. Work with our internal delivery team, customer stakeholders, and partner organizations to bring value to customers in rapid time
• Develop best practices, reference architectures, and educate the greater team
• Work with our engineering and product team to scope new features
• Provide guidance to customers transforming their operations with digital tools

Key Collaborators:

• Tulip Delivery Team
• Customers
• Product & Engineering
• Pre-Sales

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.