Application Manager

The Application Manager Technology leads technical delivery and support of our IT solutions for Merchandising and Master Data. This role will oversee a team who will manage and support all aspects of the functional requirements, development, enhancement and maintenance for our Merchandising and Master Data systems. They will supervise the various phases of applications systems analysis, development, coordination, implementation, and documentation ensuring that user applications and sub-system activities are compatible with total system objectives.  

Our ideal candidate will focus on the performance and the operational support for the business while “thinking outside the box” to solve problems and can lead through ambiguity with a solutions-oriented perspective. They prioritize the development and cultivation of deep business relationships and can reconcile conflicts in regard to resources, deadlines, standards, prioritizations in a highly fast-paced business and industry.  

• Supervise technical personnel, both internal and external, involved in the development of new applications and/or maintenance and operation of existing information technology systems. 
• Effectively manage and implement multiple IT projects on time and on budget through a disciplined program management approach. 
• Foster open and clear communication within the team, promoting collaboration and knowledge sharing. 
• Partner with business stakeholders to identify functional capability and technology gaps and develop a technology road map. 
• Establish and maintain collaborative relationships with business partners in order to propose and formulate solutions to meet the business needs and to drive efficiency and business value. 
• Lead day-to-day retail IT operations for all Retail applications, including for our SaaS solutions. 
• Establish and enforce procedures for application maintenance and drive continuous improvement on application stability. 
• Evaluate, select, and manage relationships with external vendors and technology partners for application-related services and solutions. 
• Develop and manage budgets for application development, maintenance, and support activities. 
• Facilitate IT Governance process in coordination with senior management, participate in planning for future business needs. 

• 5+ years of technical program/project management experience in a fast-paced technology company and/or consulting;  
• 3+ years of experience with enterprise applications that directly impact store business operations and/or manufacturing applications. 
• 3+ years of experience with master data management and merchandising systems and related business processes. 
• Bachelor's degree in Computer Science, Engineering, Information Management or a related field, preferred. 
• Demonstrated ability to lead a team of technical staff. 
• Experience with designing and implementing robust and scalable API integrations between different systems. Familiar with various integration patterns and best practices to ensure seamless data flow and synchronization between systems. 
• Solid understanding of application architecture and data management principles 
• Demonstrated technical competence with the latest technologies (Power BI/Tableau, SQL Server, .Net, Cloud, Devops, Mobility & Security) 
• Possess a high level of business acumen with the ability to deliver results in a fast-paced environment. 
• Able to effectively communicate (verbal and written) and develop relationships across the company’s various organizations. 
• Strong communication skills with ability to explain complex technical decisions to non-technical partners 
• Exceptional organization and planning skills and process-driven thinking 
• Self-starter, creative, enthusiastic, innovative and collaborative outlook 
• Adapts and thrives in a demanding, fast-paced environment. 
• Possesses a high level of critical thinking. 
• Demonstrated experience partnering with business stakeholder to identify capability gaps and developing technology road maps. 
• Demonstrated experience managing project and department budgets. 
• Experience partnering with 3rd party vendors on system performance and future road map capability needs. 
• Operates with a high level of professionalism and integrity, including dealing with confidential information. 

• Must pass any and all required background checks  
• Must be and remain compliant with all legal or company regulations for working in the industry  

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