Application Operations Engineer

As an Application Operations Engineer, you will be responsible for the operational excellence of Origami Risk cloud application. You will work closely with our DevOps and Support teams to ensure the smooth and reliable operation of our platform. You will also be responsible for identifying and implementing new monitoring tools and metrics to help improve our environment performance and scalability.
Starting base pay for this role is between $80,000 and $100,000. The actual base pay is dependent upon many factors, such as transferable skills, work experience, business needs, training, location, and market demands. The base pay range is subject to change and may be modified in the future. This role will be eligible for a bonus as well as competitive medical, dental, and vision benefits, wellness reimbursement, life insurance, and a 401(k) with company match. We offer vacation and sick leave benefits (under a flexible time off policy in most states).
Responsibilities

• Designs, implements, and manages infrastructure for our SaaS applications.
• Develops and implements automated monitoring, alerting, and logging systems.
• Performs root cause analysis and troubleshooting of application and infrastructure issues.
• Collaborates with Development teams to ensure smooth deployments and rollouts.
• Stays up to date on the latest trends and technologies in Application Operations and cloud computing.
• Proactively identifies and implements opportunities to improve operational efficiency and scalability.
• Documents and shares knowledge with the team.
• Other duties as assigned

Qualifications

• 4+ years' experience in an Application Operations or related role
• Bachelor's degree in Computer Science, Information Services, or related field
• Proven experience in designing, implementing, and/or managing cloud-based infrastructure, AWS preferred.
• Experience with .Net, IIS, Logi, SQL Server, Powershell preferred.
• Experience with containerization technologies such as Docker and Kubernetes preferred.
• Experience with infrastructure automation tools such as Ansible, Terraform, or Chef preferred.
• Experience with monitoring and logging tools such as Prometheus, Grafana, Sumo Logic, Datadog, or New Relic required.
• Strong understanding of networking and security principles.
• Major cloud provider certification (ex. AWS, Azure, GCP, etc.) at the Associate level preferred.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.

Who We Are
Origami Risk provides integrated SaaS solutions to organizations across the risk and insurance ecosystem - from insured corporate and public entities to brokers and risk consultants, insurers, third party claims administrators (TPAs), and risk pools. We deliver our risk management and insurance core system solutions from a cloud-based platform that is highly configurable, completely scalable, and accessible via web browser and mobile app.
Dais Technology, a subsidiary of Origami Risk, provides a no-code platform that revolutionizes insurance product creation for MGAs, insurers, and reinsurers. Dais' event-based architecture enables AI-driven bundling, automation, and real-time deployment.
Solutions from Origami Risk and Dais Technology are backed by a best-in-class service team of experienced risk and insurance professionals who possess a balance of industry knowledge and technological expertise. A singular focus on helping clients achieve their business objectives underlies our approach to developing, implementing, and supporting our risk management, safety, compliance, and insurance core system technology solutions.
Origami Risk is proud to be an equal opportunity employer. We thrive and benefit from diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate against any individual based upon race, religion, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, color, sex, national origin, age, marital status, military or veteran status, disability, or any other characteristic protected by applicable law.