Application Operations Specialist / DevOps

Responsibilities

This role is a member of the Payments Application Operations Team.

Responsibilities include but not limited to:

• Create, upgrade and maintain Production/UAT environments for payments products.
• Ensure uptime of applications as per agreed SLA
• Trouble shoot and fix Production/UAT issues reported by the Client and/or Implementation team within acceptable timelines.
• Participate in Disaster recovery exercise as per the schedule.
• Ability to debug system logs and produce technical solutions associated with data flow or processes involved or performance aspects.
• Work closely with the Implementation team to understand the process flow, solution challenges if any and work towards implementing & supporting a seamless integration between Finastra & Customer applications.
• Work closely with the Implementation & product teams to explore & reuse tools/processes for effective delivery of customer requirements.
• Should focus towards acquiring adequate understanding of the technical & functional aspects/flows of the implemented products within short span of time.
• Be able to effectively participate in project discussions, provide project updates and identify risks with mitigation plans.
• Be flexible to learn, collaborate & contribute across teams.

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• Overall experience of 10+ years. Exposure to Payments domain and Finastra payments products i.e., GPP or P2G is an added advantage.
• Willingness to work in 24 X 7 shifts and provide On-call support on rotation including weekends.
• Minimum of 8 years' experience as a DevOps, Application Operations/Support, or similar role.
• Experienced in application deployment and configuration across multiple platforms such as Linux, Windows on Azure
• Minimum 5 years' experience in configuring Web Servers like JBOSS, WebLogic, IBM WebSphere etc.
• Minimum 5 years' experience in Integration using JMS/MQ, Web Services, Rest API.
• Minimum 3 years' experience with Kubernetes, Red hat OpenShift platform, Azure Kubernetes services.
• Minimum 5 years exposure to Oracle database and effective usage of SQL.
• Minimum 5 years' experience of working on LINUX platform and proficient in scripting languages such as Linux shell script & Ansible.
• Familiarity with general monitoring principles, as well as tools such as Site 24 X 7, Grafana, etc.
• Experience in different automation concepts (ex. CI/CD, infra as code) and DevOps tools (ex. Azure DevOps, Jenkins, Docker, Terraform, Chef, etc.).
• Strong communication skills both written and verbal.

• Good to Have:
• Experience in cloud technologies such as Azure and AWS.
• Familiarity with Atlassian tools such as JIRA and Confluence.
• Knowledge of Java and supporting Java applications.
• Technical consulting and implementation experience in client facing projects is an added advantage.