Application Specialist, Manufacturing/Haven

Vast is looking for an Application Specialist, reporting to the Director, Ground Software & IT, to support the development of the systems that will be required for the design and build of artificial-gravity human-rated space stations. In this role, you'll collaborate with various departments across our organization to identify areas where computer software can streamline workflows, research a solution, purchase software, and train users. This will be a full-time, exempt position located in our Hawthorne location.

Responsibilities

• Test and evaluate new applications and technologies for deployment in the organization
• Work closely with teams across the organization to continuously improve team efficiency through the application of software
• Provide day-to-day technical support by responding to employees for applications that are internally engineered, external 3rd party & web platform
• Coordinate with software vendors for timely updates and resolution of issues
• Train employees on the proper use of computer applications and software, creating training materials as necessary
• Work with cyber security team to ensure applications meet regulatory requirements and are secure
• Maintain documentation for software applications, including user guides, FAQs, and troubleshooting guides

Minimum Qualifications

• Bachelor's degree in information science, information technology, or other technology discipline; or 4 -years of work experience in an IT capacity lieu of degree.
• 3+ years of experience as a computer application specialist or IT professional.

Preferred Skills and Experience

• Knowledge of computer applications and the ability to easily navigate through different computer software programs.
• Ability to create and update request for proposals (RFPs), purchase orders (POs) and facilities work orders in an enterprise resource planning (ERP) software.
• Ability to work effectively in a team environment.
• Ability to make independent judgments with limited information.
• Communication skills for relaying data (verbally and in-writing) between other employees, vendors, and customers.
• Logical and strategic approach to solving problems.
• Ability to read and understand basic floor plans.
• Comfortable working in a high-stress environment balancing several projects at any given time, and the flexibility to adjust for abrupt changes in strategic direction.

Additional Requirements

• Willingness to work overtime, or weekends to support critical mission milestones.