Application Support Engineer

How you'll make an impact:
As an Application Support Engineer, you will have the opportunity to provide strategic technical guidance to both our consulting and development teams. You will gain a deep understanding on a variety of cutting-edge technologies and acquire a deep understanding of Strata's software and system architectures. In addition, you will collaborate with our development, consulting, and quality assurance teams to ensure that the product is aligned with client needs and meets Strata's high quality of standards.

• Provide technical assistance and troubleshooting support for Strata's client services team
• Provide recommendations to development on technical enhancements for Strata Decision products
• Monitor production environment, working with client services to assure smooth operation
• Some afterhours work required

Our technology stack:

• Tooling: Visual Studio 2017 / 2019, Visual Studio Code, Bitbucket, Jira, VersionOne, Slack
• Data: Microsoft SQL Server, Microsoft Analysis Services, Redis, Snowflake, Amazon AWS
• Backend: C#, .NET Framework, .NET Core, ASP.NET Web Forms / MVC / Web API, HangFire, ElasticSearch / LogStash / Kibana / DataDog
• Frontend: Sencha ExtJS, ReactJS, SCSS

What we're looking for:

• Professional and/or academic background in SQL and relational database concepts
• Professional and/or academic background with web-based applications
• Excellent problem solving, analytical, and communication skills
• Strong self-motivation, and the ability to work effectively with limited guidance when necessary

How we work:
The preferred location for this role is in Chicago, IL or St. Louis, MO. We value our people spending time together and have campuses located in both cities. We offer flexibility and afford our people the ability to work both from home and on campus.
Thinking about applying?
Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you're currently reading this and hesitating to click "Apply" for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.
Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to [email protected].
Here @ Strata…
We are committed to our mission to help heal healthcare. Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.
We believe that each of our team member's unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.
The StrataWay - Our Core Values:
While we celebrate what makes each member of our team unique, our four core values are what connect us. The StrataWay sets clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our clients.

• Serve: Act in the best interest of our team and our clients.
• Pro: Be respectful, accountable, prepared, positive, and humble.
• Rock: Step up and do what needs to be done.
• Grow: Keep getting better.

Our Impact:
Strata Decision Technology provides an innovative set of software and service solutions to help healthcare providers better analyze, plan, and perform in support of caring for their community and reducing the cost of care. Our customer base includes 50% of US Healthcare which equates to over 2,000 hospitals and over 400 healthcare delivery systems. Founded in 1996, our mission is to Help Heal Healthcare™. For more information, please visit www.stratadecision.com.
Strata is committed to fair and equitable compensation practices. This role is eligible for an annual bonus based on both individual and company performance. Find out more about Strata benefits here.