Application Support Specialist

Amentum is seeking an experienced Application Support Specialist to join our team in Alice Springs. If you are a motivated with a passion for project delivery and stakeholder engagement, we want to hear from you!

In this role, you will be responsible for analyzing, evaluating, modifying, testing, and implementing site-wide information systems while also providing essential support for the Operating System. You will play a key role in troubleshooting and resolving user and system issues, as well as preparing detailed application system specifications.

Responsibilities/Duties

Provide first and second level end-user support on a wide range of systems, including business applications, internet/intranet and web-based applications.

Maintain and configure virtual servers and hardware, Cisco Call managers, VoIP phones and user accounts. Maintains accurate inventory of all IT equipment including networks configurations and drawings.

Resolve user hardware and software problems with printers, laptops and desktop PCs.

Sets up computers with software, security patches, email accounts, security and network connection settings. Provide technical support for Microsoft Windows 2021 and Linux operating systems. Correct system network problems and coordinate corrective action with third party vendors where applicable.

Support remote access issues with FTP, RDP or VPN. Document Information Technology procedures and generate manuals for custom applications

Contacts and follows up with Information Technology vendors and consultants

Provides low-level support for minor internal application requirements, e.g. Microsoft Access, PHP, JSP, SQL.

Researches and negotiates pricing in order to make Information Technology purchases with multiple vendors

Ensure, promote, and maintain health and safety practices/compliances at site and within the workplace.

Any other reasonable duties as requested

EXPERIENCE AND SKILLS – Minimum Essential

Driver's License

3 years’ experience

Strong communication skills and the ability to engage with varied stakeholders

Experience with MS Officer operating system, VMWare, and Linux Operating Systems

Understanding of TCP/IP and networks Knowledge of HTML, xHTML, CSS, MySQL, PHP, JSP, Oracle helpful

End-user support skills

What We Offer:

• A collaborative and dynamic work environment.
• Opportunities for professional growth and development.
• Competitive salary and benefits.

Ready to Apply?
If you meet the qualifications and are excited to contribute to impactful projects, submit your application today!

For further information contact [email protected] 

Applicants will be required to undertake pre-employment checks including referee checks, Criminal History check and a pre-employment medical assessment.

It is a condition of employment that employees are Australian citizens to obtain and retain the appropriate level of security clearance and medical clearance applicable to each role. 

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.