Application Support - SRE (Entry Level)

Job Description As part of FRDC, CCBRFT (Consumer & Community Banking Risk & Finance IT) organization has responsibility for the implementation and support of infrastructure platforms and software services for CCB Risk and Finance regulatory activities including CCAR, as well as the many modeling and analytics programs throughout CCB. This entry level role will be part of the site reliability engineering team for Model Governance and Analytical Platform Implementation Technology, which maintains a number of analytical and business intelligence environments including several technology platforms running SAS, along with the support of many server and desktop products. End users consist of application developers, technical analysts, system administrators, SAS administrators, and software engineers and will support the environments (infrastructure and software) necessary for end users to execute analytical processes. Key qualifications include:

• Learning and driving innovation across the firm's corporate technology portfolio, increasing efficiencies through process automation, Site Reliability Engineering (SRE) and Agile application development, with an emphasis on user experience and shorter development cycles
• Ability to work with SRE and Application Development teams and troubleshoots incidents, participate in blameless post-mortems, remediation efforts and tasks, and supports solutions for closure.
• Engages and proactively works with application development and other technology teams throughout the software life cycle ensuring sustainable and automated software releases
• Defines and drives adoption of a best in class monitoring frameworks to accomplish end to end application or service monitoring and noiseless alerting end application or service monitoring and noiseless alerting with proper telemetry
• Be part of the rotational support coverage as needed

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
About the Team Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.