Application Support Temenos Triple'A

Company Description

Alter Solutions Portugal is an IT Consultancy Company, promoter of Digital Transformation, part of the Alter Solutions Group, created in 2006, in Paris.

In 2022, Alter Solutions joined the act digital group, constituting a global community of talent in Technology, with presence in twelve countries: Germany, Belgium, Brazil, Canada, United States of America, Morocco, Spain, France, Luxembourg, Poland, Portugal and Serbia. Also in 2022, we were certified as a Great Place to Work©.

In Portugal, we partner with over 120 clients and a team of over 500 people, working in projects for industries as diverse as banking, insurance, transportation, aviation, energy, and telecom.

Headquarters of the Nearshore IT center, Alter Solutions Portugal has a dedicated team of around 30 specialized professionals, integrated into projects with several internationally renowned clients.

Job Description

Job Description:

The candidate will provide technical / functional support on our Portfolio Management System application: Temenos Triple’A

The candidate will play a major role in handling Incidents, BAU service requests and Application Support activities

Main Tasks

• Provide functional support (Front Office users) & technical support (batchs, interfaces…) 
• Adhere to Service Level objective target and roadmap
• Escalate timely to the management on possible risks or issues.
• Contribute to the knowledge articles.

Qualifications

Technical Skills:

• Hands on experience of Triple’A functionalities (Valuations, Operations, Performance Analysis, Order Management…)
• Linux (Basic)
• Shell (intermediate)
• SQL – PL/SQL (intermediate)
• ITIL practices (Strong)

Good to have:

• Experience in wide range of financial instruments including structured products, futures, options, forex, etc
• Actuate reporting
• MQ / Tomcat / Jira / Service Now
• Autosys or Any scheduling system

Qualification & Experience:

• Bachelor’s Degree in computer science or computer engineering
• Total 5+ years of overall IT experience
• At least 1+ years of experience in supporting Triple’A
• At least 2+ years of experience as IT Analyst / Business Analyst with private banking or asset management

Language: English (mandatory) - Expert

Additional Information

Hybrid working model in Lisbon.