Application Systems Analyst

Why Join the Old Point Family?

At Old Point, we believe that when people feel valued, respected, and included they will be more successful. This belief is a critical component to our continued success. We are committed to an equitable and inclusive environment that promotes and values diversity and reflects the communities to which we are dedicated.

Old Point National Bank has won best place to work, but what does that mean to our employees? We are not just a community bank, but a community work team with Monday through Friday schedules. Weekends are meant to shared with families, friends, and enjoying the community. Our work sites are based in Virginia with multiple work sites throughout Hampton Roads, which allows ease in travel for our team. Smaller teams allow each voice to be heard and to contribute ideas to grow our business. Our employees can purchase company stock and share in ownership of the company.

Our Story

Since we first opened in 1923, Old Point has been committed to our customers and our community.Old Point has surcharge-free access to over 55,000 ATMs worldwide as part of the Allpoint ATM network. We offer state of the art products and services to meet all your personal and commercial financial needs.

Our highly experienced and certified team is ready to help you manage your assets. We offer investment management, trust and estate administration, financial planning, and retirement solutions for both individuals and businesses.

Position Summary:

Under general direction manages the life cycle of assigned client/server software applications. Develops standard policies and procedures to provide the highest level of capabilities to customers. Provides project management and business analysis support to business units as needed. Serves as subject matter expert in several bank applications and assists in the development of less experienced employees.

Essential Functions:

• Manages all aspects of the client/server application life cycle. Such functions include, but are not limited to, troubleshooting, managing application level security, installation of new releases, testing, and overseeing end-user training.
• Communicates with credibility and confidence when interacting with customers, coworkers, and stakeholders. Presents application status and proposed solutions in a logical manner with a focus on benefits and based on relevant data. Adjusts communications to fit the audience and message. Shares information freely and openly, within department and with other stakeholder groups.
• Oversees application status and drives configuration, installation, maintenance, upgrades, and general support. Ensures the alignment of all activities to existing ITS and university policies, processes, and procedures. Creates and maintains thorough documentation to track configuration settings. Assists with user and group access to applications.
• Responsible for maintaining a 'tier-2 and tier-3' level of support within the organization. Escalates issues and questions to vendors as needed.
• Responsible for upgrading and patching software per proper change management processes and implementing new application features and functionality.
• Manages assigned vendor relationships.
• Oversees the development of reports and application integrations.
• Maintains policies and procedures to ensure the department provides excellent service to internal and external customers.
• Keeps abreast of financial services technology trends to make recommendations for improving the profitability and efficiency of the bank.
• Serves as project manager as required.
• Develops training guides, documentation, and manuals.
• Performs all work in compliance with applicable regulations/policy and procedures,
• Performs other related duties as assigned.

Position Requirements (Knowledge/Skills/Abilities):

• Knowledge of Core System application (Fiserv preferred), set up, and reporting or similar bank applications.
• Knowledge of banking regulations as they relate to bank applications.
• Skill in adopting technological advancements and facilitating into current and future responsibilities.
• Skill in analyzing situations and applying critical thinking in order to resolve problems and decide on courses of action.
• Experience managing and contributing to the development of best practice policies and procedures.
• Strong written and oral communication skills and ability to distill and convey information in a compelling manner.
• Ability to anticipate, monitor, and meet the needs of internal customers and respond in an appropriate manner.
• Ability to manage multiple priorities involving many projects and initiatives.
• Ability to be aware of internal customers' constantly evolving expectations and inclination toward an empowered experience.
• Ability to quickly troubleshoot problems that may arise in work products.
• Ability to coach and lead others.
• Ability to see causal relationships, inferences; systematically breaks apart complex problems.
• Ability to direct one's motivation and works towards the timely and quality completion of goals.

Education/Experience:

• Bachelor's degree in information systems or equivalent training, education and experience.
• Minimum four years' experience in information technology with focus on Applications
• Experience managing and contributing to the development of best practice policies and procedures.
• Experience in working with Fiserv Signature Core preferred.
• Minimum three to five years' Financial Institution experience preferred.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel, and talk or hear and occasionally required to stand, walk, reach with hands and arms and stoop, kneel, crouch or crawl. Specific vision requirements for the job include close vision (at 20 inches or less) and ability to recognize colors.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is typically indoors and in an office setting. The noise level within the work environment is typically moderate.

Remote work/telecommuting is permitted.

The specific statements shown in each section of this position description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.

Great Benefits

Health/Wellness

Invest in your Future

Work/Life Balance
• Medical (HSA-employer match up to $100 monthly))
• 401K - Employer Match
• Mon- Fri schedule
• Vision
• Discounted Stock Plan
• Vacation
• Dental
• Life Insurance
• Sick time
• EAP
• Tuition Assistance
• 11 Paid Holidays
• Fitness Reimbursements
• Training/development
• Flexible Schedules (several positions)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)