Application Systems Support Manager

At The Standard, you’ll join a team focused on putting our customers first.
Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.
We offer a caring culture where you can make a real difference, every day.
 
Ready to reach your highest potential? Let’s work together.

Job Summary

We are seeking an experienced manager to lead and oversee application system support functions within our organization. As a System Support Manager, you will be responsible for overseeing a team of business system analysts (BSA), supporting a diverse set of vendors hosted systems, streamlining processes, optimizing efficiency, and ensuring seamless delivery of application services across various departments.

• Provide subject matter expertise and leadership to a team of BSAs in their work of in-house and third-party vendor application support across multiple departments for varying needs.

• Provide guidance on best practices of application automation to leaders across the organization.

• Project manage the work of internal BSAs as well as third-party vendors, ensuring deliverables, timelines, budget, and scope are being met.

• Perform root cause analysis for issues with applications and deliverables.

• Create, enhance, and visualize team roadmaps, planning and capacity plans while providing regular reports or updates on team and system performance.

Skills and Background You’ll Need 

• Bachelor’s degree in business, information services, mathematics, or related field.  

• Five (5) years of progressively responsible experience in application analysis and design.

• ​Experience working in employee benefits, insurance, or finance.

• Demonstrated project management/leadership experience and communication skills.

• Ability to work west coast hours.

• Strong knowledge of finance, HR, IT, and administrative processes. 

• Ability to work cross-functionally to drive change. 

• Experience with process optimization and cost reduction initiatives.

Why join The Standard? 

We have built an enduring legacy of stability, innovation, and financial strength thanks to the contributions of the talented, creative and compassionate people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect: 

• A rich benefits package including a 401(k) plan with matching company contributions 

• An annual incentive bonus plan

• Generous paid time off 

• A supportive and responsive management approach 

• Opportunities for career growth and advancement

• Paid time off to volunteer

• An employee giving program that double matches your donations to eligible nonprofits and schools 

• Much more!

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Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.

Salary Range:

$92,750.00 - $148,500.00

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.