Applications Engineer - APAC / EMEA

Due to our exciting and rapid growth, HPR has a new and highly visible role for an Applications Engineer to help us provide world-class customer service for our clients trading in the US, EMEA, and APAC.

Hybrid role: This position will be supporting APAC and EMEA working on a rotating schedule with the additional opportunities to advance your experiences in software, hardware, test or product management. 

Tasked with maintaining HPR’s reputation as the industry leader in pre-trade risk solutions, you will be:

• Resolving technically complex problems for some of the largest financial institutions in the world in conjunction with our engineering staff
• Leveraging your strong communication, troubleshooting, and technical skills to interface with customers and find solutions
• Responding to customer inquiries via phone, email and web
• Diagnosing problems and providing workarounds to customers
• Engaging and immersing yourself into the engineering team to expedite problem resolution and deliver the highest levels of customer service and satisfaction

Required Qualifications:

• Bachelor’s Degree in Computer Science, Electrical Engineering, Computer Engineering, Information Technology, or similar field
• 2+ years supporting business critical applications
• Ability and initiative to complete tasks and solve problems autonomously
• Strong verbal and written communications skills
• Strong Linux systems administrator skills
• Experience with Python and Shell scripting 
• Understanding of networking technologies and protocols (TCP, switch configuration, routing)

Desired Qualification:

• Familiarity with C programming
• Understanding of FPGAs
• Experience with Agile methodologies

Please note: HPR currently does not provide employment sponsorship