Applied AI Product Manager (New York)

Location: New York City Innovation Hub (In-person)

About This Opportunity

We’re assembling an exceptional team of AI product leaders in NYC. The kind of people who’ve shipped breakthrough AI products that millions actually use and other top PMs seek out as collaborators. This isn’t about typical product management roles or career advancement perks. It’s about working alongside some of the most talented product minds and engineers in AI solving fascinating problems at unprecedented scale.

You'll collaborate in-person with a carefully selected group designed for breakthrough thinking backed by the resources and reach of Automattic's ecosystem spanning WordPress.com WooCommerce Tumblr and more. Think of it as an elite AI lab with the distribution and impact that comes with serving hundreds of millions of users.

What You'll Do

• Define and ship AI experiences across multiple Automattic products from established platforms to emerging bets that push the boundaries of what’s possible.
• Work directly with engineers to rapidly prototype and iterate bridging user needs with technical possibilities.
• Drive experimentation at scale across diverse user bases learning faster than competitors through rapid iteration.
• Move fast on breakthrough ideas; design ship and measure AI features that set new standards in their categories.
• Scale successful innovations by integrating proven concepts into core product roadmaps.
• Push the boundaries of what product management looks like when exceptional talent works together.

You’ll Excel Here If You

• Have shipped AI products users love; you know the difference between demos and features that fundamentally change how millions of people interact with each other.
• Are exceptionally talented; you’re the PM other great product leaders want to collaborate with.
• Are deeply technical without coding; discuss model architecture and system constraints as fluently as user experience and business metrics.
• Move fast and think big; prototype quickly while architecting for massive scale.
• Thrive on working with other exceptional people rather than just seeking comfortable product environments.
• Think like a builder; comfortable with ambiguity turning ambitious visions into shippable realities.

Experience We’re Looking For

• 4-6+ years in product management with 2+ years shipping AI/ML-powered features that reached significant scale.
• Track record of exceptional product impact; features or products you’ve shipped that meaningfully changed user behavior. (Be prepared to explain how!)
• Strong technical fluency; create detailed mockups analyze complex data understand API constraints and communicate sophisticated ideas clearly to engineers.
• Experience working across multiple products with diverse technical architectures and user needs.
• Proven ability to work with top-tier engineering talent and contribute meaningfully to technical discussions.

What You’ll Be Working On

• Accelerate AI integration across our “Other Bets” portfolio working with engineering teams to identify and ship transformative features.
• Define MVP approaches for AI in core products like WordPress.com and WooCommerce that set new industry standards.
• Build experimentation frameworks for rapid testing and learning across massive user bases.
• Create the product intelligence systems that help our teams see around corners and move faster than competitors.

Why This Role Matters

Shape AI transformation for hundreds of millions of users across creative commerce and communication experiences. Work on the kinds of product challenges that define entire categories: making content creation fundamentally more accessible reimagining customer support and helping small businesses access capabilities that were previously enterprise-only.

You’ll have the resources and reach to tackle problems most product managers can only dream about alongside a team selected specifically for their ability to push boundaries.

Salary range: 

At Automattic we use global salary ranges that do not vary by location. However because this role is required to be based in our New York City office 5 days a week we have applied an adjustment to the global band to support additional costs associated with the office-based role requirements. The salary for this role is 130000-$250000 USD.

If you later move to a different team or role at Automattic that is not NYC office‑based your salary would be adjusted to the applicable global pay band for that role which could result in a reduction in salary. Note that the global range would apply even if your chosen location of residence is NYC.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring which may in some cases go beyond the range stated. #LI-DNI

What We Do

We are the people behind WordPress.com WooCommerce Jetpack Simplenote Longreads VaultPress Akismet Gravatar Crowdsignal Cloudup Tumblr Day One Pocket Casts and more. We believe in making the web a better place. We’re a distributed company with 1933 Automatticians in 96 countries speaking 120 different languages. We’re committed to diversity equity and inclusion and our common goal is to democratize publishing and commerce so that anyone with a story can tell it and anyone with a product can sell it regardless of income gender politics language or where they live in the world. We believe in Open Source and the vast majority of our work is available under the GPL. We strive to live by the Automattic Creed. Come work with us.