MetLife

Apptio Platform - Technical Support Analyst

Reposted 4 Hours Ago

Cary NC USA

Hybrid

102K-107K Annually

Mid level

Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics

At MetLife we’re a purpose-driven company that helps our customers build a more confident future.

The Role

Support and enhance MetLife's Apptio Financial Management Platform focusing on Costing and Planning modules. Responsibilities include configuring models enhancing dashboards and ensuring data accuracy for financial insights.

Summary Generated by Built In

Description and Requirements
Role Value Proposition:
The Apptio Financial Management Platform team enables technology and finance leaders to gain transparency into the cost consumption and value of technology services. The team provides the core data modeling and reporting capabilities used to support cost transparency financial planning and strategic decision-making across the Global Technology & Strategy Organization (GTSO).
We are seeking a highly technical hands-on individual contributor to support and enhance MetLife's Apptio Financial Management Platform. This role will focus on the configuration operation and optimization of Apptio Costing and Planning modules with opportunities to support cloud financial management capabilities through Apptio Cloudability. The ideal candidate brings strong technical and financial acumen thrives in a hands-on environment and is passionate about delivering accurate scalable and actionable financial insights.
Key Responsibilities:

Serve as a hands-on technical resource supporting the Apptio Financial Management Platform with primary focus on Costing and Planning modules.
Design build and maintain Apptio models allocations calculations and business rules to support IT cost transparency and financial planning use cases.
Configure and enhance dashboards reports and user interfaces to support finance technology and business stakeholders.
Partner closely with the TBM Office Service Financial team Portfolio Management Office and Technology teams to translate business and financial requirements into scalable Apptio solutions.
Import transform validate and reconcile data from multiple systems of record (e.g. General Ledger ServiceNow Asset Management Procurement Cloud platforms) in alignment with data governance standards.
Operationalize recurring data load validation and certification processes to ensure accuracy timeliness and auditability of financial data.
Support planning and forecasting processes within Apptio Planning including cost driver modeling scenario analysis and variance analysis.
Contribute to continuous improvement of platform performance data quality and model design.
Provide technical guidance and subject matter expertise on Apptio best practices.
Support Agile delivery activities including backlog refinement sprint execution and release management.

Essential Business Experience and Technical Skills:
Required Skills:

Hands-on experience configuring and supporting Apptio Costing and/or Planning modules.
Strong understanding of Technology Business Management (TBM) concepts and IT financial management principles.
Proven ability to model financial and operational data within Apptio.
Strong quantitative analytical and problem-solving skills.
Advanced proficiency in Microsoft Excel including pivot tables complex formulas lookups and data validation.
Experience analyzing large complex datasets and presenting clear concise insights.
Ability to work effectively across multiple teams and organizational levels.
Strong organizational skills with the ability to manage multiple priorities.
Experience working in an Agile or SAFe environment.
Excellent communication skills including the ability to explain technical and financial concepts to non-technical stakeholders.
Bachelor's degree in finance Information Technology Engineering or a related field.
3+ years of relevant experience in financial systems analytics or technology financial management using the Apptio platform.

Preferred Skills:

Experience with Apptio Cloudability or cloud financial management / FinOps practices.
Experience with enterprise analytics and reporting tools such as Apptio Power BI Tableau or similar platforms.
Experience working with APIs with systems like APIM and Azure Dev Ops or APIC.
Working knowledge of relational database concepts and data integration patterns.
Experience with scripting data transformations or automation related to reporting and analytics.
Knowledge of IT infrastructure and service domains including cloud data centers networks applications and end-user services.
Prior experience in financial services or a large enterprise environment.
Relevant certifications (Apptio TBM FinOps Agile).

At MetLife we're leading the global transformation of an industry we've long defined. United in purpose diverse in perspective we're dedicated to making a difference in the lives of our customers.
MetLife is a proud equal opportunity/affirmative action employer committed to attracting retaining and maximizing the performance of a diverse and inclusive workforce.
Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $101900 - $107100. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health financial wellness and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision dental insurance and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services a retirement pension funded entirely by MetLife and 401(k) with employer matching group discounts on voluntary insurance products including auto and home pet critical illness hospital indemnity and accident insurance as well as Employee Assistance Program (EAP) and digital mental health programs parental leave paid time off paid holidays volunteer time off tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" Fortune World's 25 Best Workplaces™ as well as the Fortune 100 Best Companies to Work For® MetLife through its subsidiaries and affiliates is one of the world's leading financial services companies; providing insurance annuities employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets we hold leading positions in the United States Latin America Asia Europe and the Middle East.
Our purpose is simple - to help our colleagues customers communities and the world at large create a more confident future. United by purpose and guided by our core values - Win Together Do the Right Thing Deliver Impact Over Activity and Think Ahead - we're inspired to transform the next century in financial services. At MetLife it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race color national origin religion creed sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity or expression age disability marital or domestic/civil partnership status genetic information citizenship status (although applicants and employees must be legally authorized to work in the United States) uniformed service member or veteran status or any other characteristic protected by applicable federal state or local law ("protected characteristics").
If you need an accommodation due to a disability please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$101900 - $107100
#BI-Hybrid

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The Company

HQ: New York NY

43000 Employees

Year Founded: 1868

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife making the world a better place is All Together Possible.

Why Work With Us

At MetLife you’ll be working for a company whose purpose is to help customers throughout their life’s journey and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.