AR Deployment Specialist

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Job Title: AR (Amazon Robotics) Deployment Specialist

Overview:

The AR (Amazon Robotics) Deployment Specialist will be responsible for deployment and launch of AR related programs and hardware, rapid response to emergency downtime events, and deployment and development of best practices on behalf of Amazon Robotics while enhancing equipment reliability as it pertains to the predictive and preventative maintenance practices. This position will also provide hands-on technical expertise to identify and fix critical issues while providing hands on SME (Subject Matter Expert) support to site level technicians on how to properly execute all of the above. This position is not only a leader in the Amazon Robotics Space, but also a technical expert and coach with the ability to deploy at a site level leaving the local team better prepared for future AR requirements. This position will report to the AR (Amazon Robotics) Deployment Program Manager.

Responsibilities will include:

• Provide deployment support of critical and timely Amazon Robotics programs and initiatives as determined by the client team
• Provide technical leadership, expertise, and training to site during launch
• Assist and support emergency response to sites during extenuated downtime events with little notice

• Find, correct, teach, and drive corrective actions based on preventative maintenance audits to increase operational up-time for a site and the entire Reliability Maintenance and Engineering (RME) network

• Provide technical direction and guidance in system issue troubleshooting and root cause analysis supporting as an AR SME (Amazon Robotics Subject Matter Expert)

• Coach and mentor Technicians by providing clear and concise guidance and direction, as well as the ability to demonstrate proper procedures and protocol to help them achieve site and network Key Performance Indicator's (KPI's)

Basic Qualifications:

• Ability to work all days and shifts, including overnight and weekends
• Ability to travel 75% to 80% of the time
• Ability to rapidly deploy during downtime emergencies in support of site recovery
• Proven ability to lead as a technician while successfully operating in an autonomous environment

Experience and proficiency in the following areas:

• Experience working within large, diverse, matrixed and remote teams
• Demonstrated adherence to site safety training requirements and initiatives with an unyielding focus on personal and team safety
• Ability to work independently
• Ability to communicate effectively, (written and verbally) with peers, management, and senior leadership
• Robust knowledge of:
  • Amazon Robotics (AR) Programs
  • Knowledge of CMMS programs
  • Preventative maintenance procedures
  • AR Safety Practices
  • ARU (FAST Certified)
  • ARU (Master Trainer) Preferred
  • ARSAW Maintenance
  • Floor health standards, drivers and mitigation techniques
• Ability to maintain, troubleshoot, and modify program AR components
• Strong skills in areas of organization and process management
• Results driven - the ability to analyze, act, and implement to ensure desired results are achieved
• Team player who is willing to roll up the sleeves
• Self-motivated and customer-centric
• Experience in business analysis and process re-engineering
• Experience with email and MS Excel
• Leadership experience/aptitude

PREFERRED QUALIFICATIONS

• 3+ years of AR experience
• ARU Master Trainer
• Experience traveling and supporting launch and emergency response requests

Physical Demands

• Repetitive bending, crouching, kneeling, reaching, twisting, sitting, standing, and walking
• Lifting parts and tools weighing on average 20 pounds, occasionally weighing up to 49 pounds
• Dexterity in eye/hand coordination, feet (foot pedals) manual (picking, pinching, holding, grasping), and wrist motion (repetitive flexion/rotation)
• Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours and wet or uneven surfaces

Benefits:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• 401(k) plan with matching company contributions
• Medical, Dental & Vision Care
• 6 weeks of paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Flexible Work Arrangements may be available
• Executive Benefits

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

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