A/R Specialist

General Purpose: Responsible for maintaining accounts receivable by correctly crediting accounts with receipts, researching inquiries and correcting errorsSome collection duties as needed. This role works from our Denver office, Monday - Friday, 8:30am - 5:00pm. The role will be in-office five days/week, with the option for hybrid work after 90 days.

Essential Duties/Responsibilities:

• Determines correct application and inputs funds from wire transfers, manual and lockbox deposits. Research overpayments and unapplied funds to determine proper disposition. Prepares check requests, including proper backup documentation, for refunds.
• Reviews and approves incoming checks for daily manual bank deposits.
• Initiates contact with bank personnel regarding lockbox questions and issues.
• Responds to client and firm inquiries and requests for information regarding accounts receivable, cash receipt application, refund of overpayments and financial reports.
• Maintains general ledger suspense account for unknown cash receipts. Research, including client contact, to properly apply funds in a timely manner.
• Completes accounts receivable write off requests insuring proper authorization and documentation. Scans all A/R write-offs over $10,000 into ExpertImage. Performs all credit and trust transfers from Accounting.
• Processes client credit card transactions and posts entries received for payment. Completes audit letter requests and scans completed requests into ExpertImage.
• Assists in and initiates client/attorney communication and written contact to effect timely collection of delinquent account and improved customer service. Prepares and distributes accounts receivable reports as required by Firm Management.
• Updates collections database with comments and payment promises and sets tasks for timely follow-up. Prepares and distributes client account statements.
• Monitors collection software for accuracy of information and works with IT personnel to resolve problems and ensure upgrades are performed in a timely manner.
• Responds to billing and account inquires and coordinates resolution with Billing Supervisor.
• Works directly with outside collection agencies and provides information/assistance when needed. Reconciles agencies' trust statements and approves invoices for payment.
• Serves as back up for regional collection personnel to insure consistent client contact on large receivables. Aids other Financial Services staff as needed.

Competencies:

Job Knowledge & Technical Skill: Demonstrates an understanding of objectives, duties, responsibilities, and expectations of the job with exceptional quality work.

Communication: Understands the importance of and demonstrates verbal, written, and non-verbal communications.

Team Player: Works within team and cross-functionally to meet required results.

Customer/Client Experience: Creates a consistent and exceptional experience for others, whether directly to external clients/customers or indirectly through internal support, that elevates the overall perception of the firm.

Job Qualifications (Education, Experience and Certification):

• 2-3 years of related accounting experience, or advanced degree and 1-2 years of related accounting experience
• Fundamental knowledge of accounting software and sound knowledge of intermediate accounting principles
• Analytical skill to apply knowledge to practical situations and the ability to foresee problems and effect solutions.
• Above average typing and ten key skills and proficient in Word and Excel.
• Good organizational and planning skills to prioritize and complete detailed accounting work accurately and in a timely manner, and to assess, recommend and implement improved work procedures.
• Ability to work independently under extreme pressure and pre-set deadlines in an accurate manner with consistently high production.
• Good interpersonal/communication skills to work effectively with personnel at all levels within the firm.
• Dependability, and the willingness to meet the requirements of the position, accepting a wide variety of assignments with a positive attitude and team spirit.
• Absolute confidentiality and discretion.

Physical Requirements:

While performing the duties of this position, the employee must have the ability to sit, stand and/or walk for extended periods of time; manipulate (lift, carry, move) weights of at least ten (10) pounds; have repetitive wrist/hand/finger movement to work on a computer and/or related office equipment; speak clearly and concisely so listeners can understand; and regularly understand the speech of another person.

The physical demands described here are representative of those that must be met by this position to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

Professional office atmosphere. Sedentary work that primarily involves sitting or standing for prolonged periods. Position may require occasional off-hour meetings and events.

The work environment characteristics described here are representative of those this position may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Holland & Hart offers of employment take into consideration a candidate's education, training, and experience, as well as the position's work location, external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Colorado Salary Range - $22.42 - $37.37 per hour. A discretionary bonus may be available based upon performance.

The application window is anticipated to close on or after Monday, March 11, 2024.

Holland & Hart works hard to promote work/life balance with a 37.5-hour scheduled work week for most staff employees, a robust wellness program, and generous PTO and holiday pay for eligible employees. Full-time employees become eligible for benefits on the date hire, with a benefits offering that includes medical, dental, vision, life, AD&D, EAP, STD, and LTD. Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and long-term care insurances, as well as a 401(k)-retirement plan with a company match. In addition, the firm has programs that may provide for educational assistance, free or discounted legal services, and opportunities through the Holland & Hart Foundation, which is a non-profit organization dedicated to creating volunteer opportunities for lawyers, staff, families, and friends of Holland & Hart LLP. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis.