AR/Billing Specialist, Sr.

Are you an AR expert? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Sr. AR/Billing Specialist and help change the world of real estate, one home at a time.

What you’ll do:

• Collaboratively manage a Finance Team queue, including reviewing and responding to variable case types and inquiries from internal and external customers
• Review customer credits upon completion of the approval process to ensure accuracy
• Research customer inquiries and resolve billing discrepancies
• Create invoice adjustments and process refunds to ensure proper AR balances
• Own and maintain high volume customer specific invoicing and payment requirements
• Generate and deliver invoices to customers via digital and traditional mail services
• Process PCI compliant customer credit card information
• Identify potential training opportunities and provide recommendations for process improvements
• Professionally interact and communicate with varying levels of management, including managers, directors, and VPs
• Perform role-specific related duties, projects, and reporting as required
• Participate in training as needed with team members

What you’ll bring:

• 3 - 5 years of AR/billing experience
• Practical knowledge of general accounting policies and processes
• Knowledge of a cloud-based ERP and billing systems (i.e. Salesforce & Oracle Cloud)
• Knowledge working with Google Sheets
• Understanding of order-to-cash process in a cloud-based ERP system
• Analytical ability to troubleshoot
• Ability to work independently and as part of a team
• Strong organizational skills with great attention to detail and accuracy
• Ability to coordinate multiple tasks concurrently and to meet deadlines
• Excellent written and verbal communication skills with internal and external customers
• Initiative, flexibility, and willingness to adapt to change