AR/Collections Specialist

Agility Recovery is a rapidly growing and fast-paced company dedicated to keeping our customers across the continent operating, even in the face of disasters. Over our 30-year history, we have rescued thousands of businesses and communities and we spend our days working to "do good" and bring hope to organizations that are in the midst of struggle.
The AR/ Collections Specialist will be responsible for managing aspects of Accounts Receivable, Cash application, and Collections. Accounts Receivable duties include the processing of customer invoices, cash application, managing/participating in collections processing, and interpreting/processing subscription contracts within the accounting system. An ideal candidate will bring a positive attitude and the mindset to evaluate and improve processes and procedures.
Key Responsibilities and Functions:

• Contact past-due customer accounts to resolve delinquent payment issues and ensure the customer makes prompt payment
• Interpret Accounts Receivable Aging Reports and prioritize cash collection accordingly
• Partner with sales and account management teams to research and resolve billing discrepancies and disputes and process any resulting credit memos
• Process cash receipts ensuring accurate and timely application
• Prepare and email invoices, past-due notices, customer statements and request-for-payment letters for delinquent accounts
• Understand the full cycle of accounts receivable for contract subscription billing
• Make recommendations to improve quality of collection and invoicing procedures
• Build strong working relationships with customers, both internal and external
• Read subscription contracts, understand terms in order to support collection process
• Support external audits and other special projects as assigned
• Be an active team player throughout Agility to help meet company objectives

Accountabilities and Performance Measures:

• Accountable for ensuring all Agility-owed funds are collected in a timely manner and properly documented
• Accountable for exhibiting superb customer service skills while talking with customers, vendors, etc.
• Accountable for data collecting, cleansing, managing, and reporting clearly, accurately, and securely

Qualifications:

• Bachelor's degree in Accounting, Finance, or Business helpful
• 1 or more years' experience in full lifecycle Accounts Receivable
• High attention to detail and the ability to meet strict deadlines and perform moderately complex account reconciliations
• Provide excellent customer service
• Experience with a financial accounting system is desired and knowledge of Sage Intacct is a plus
• Effective interpersonal, oral, and written communication skills required
• Professional at all times with the ability to partner effectively across functional areas and experience levels
• Flexible, able to work in a fluid environment with multiple on-going projects and deadlines
• Able to work independently and meet deadlines with minimal supervision
• Ability to follow existing procedures along with the flexibility and creativity to develop and help implement new ones

Why Agility Recovery?
Agility Recovery is the premier provider of end-to-end business continuity solutions for organizations. With more than 30 years' experience helping professionals with risk management, incident management, building business continuity plans, and managing programs, we are the only integrated business continuity solution that helps organizations plan, train, test, alert, and recover from any type of business disruption. We are there for companies when they need us most.
With Agility Recovery, you have the opportunity to work for a fun, fast growing, and well-capitalized organization with a startup feel. We are a company of people who want to make a difference in the world. Each one of us contributes to making sure clients come first while maintaining a strong company culture.
Plus, we offer some great perks and benefits:

• Internal growth opportunities and emphasis on personal development
• Beautiful, modern downtown Denver office space with spectacular views and easy access to public transportation and social activities
• Free Parking Downtown Denver
• 3-weeks of vacation + 10 observed holidays + 3 floating holidays (to use however you want)
• Competitive medical, dental, and vision benefits
• 401(k) plan with company variable contribution
• Annual fitness reimbursement

Compensation
$52,500k-$57,500k