Job Description
Our Opportunity:
Smart Equine is hiring an Area Manager for our Plymouth MA. Fulfillment Center! This individual will lead all aspects of the direction of hourly associates in the accurate receiving and storage shipping of product. Responsible for meeting and exceeding established productivity labor and quality objectives. We believe there is excellence in all we do and accept nothing less! You'll be successful in this role because you're passionate about supporting your team and recognize their effort and achievements.
What you'll do:
- Handle the fast pace associated with day-to-day operations in a fast-paced E-Commerce distribution environment and uphold a positive motivating leadership presence
- Ensure that standards are established and followed
- Work actively with associates to ensure success
- Lead accurate unloading and put away of containers in timely basis to ensure containers are returned without additional charges and 100% accurate
- Ensure that accurate orientation and training occurs for hourly associates and verify standards are understood and adhered to
- Observe employee activities and offer assessments and encouraging acknowledgement on safety quality of work metrics and demeanor
- Handle employee questions concerns and follow up with the intent to maintain a positive work environment and earn trust
- Drive standards through the day by motivating guiding and holding Team Associates accountable to known standards and positive reinforcement of the appropriate behavior
- Actively develop and promote open lines of communication to maintain and develop positive employee relations encourage employee involvement in the process and recognize employees for their accomplishment and ideas
- Complete required documentation for tracking attendance efficiency behavior and safety
- Be able to investigate within a process and drive process improvements through associate feedback analyzing data and up channeling changes to acquire departmental goals
What you'll need:
- Associate Degree - Bachelors' degree preferred
- 2-4 years' supervisory experience preferably in a warehouse or distribution center environment
- Excellent interpersonal expertise oral and written communication skills and strong attention to detail
- Intermediate skills in working on computers - Microsoft office package and time keeping software solutions
- Ability to work flexible schedule to include nights and weekends if business require it
- Position may require travel
- Bonus: Bilingual in Spanish
The hourly range for this role is $41.82 - $62.50.
- We offer the following benefits for our team members:
- 20% Chewy.com Discount
- Medical Dental Vision FSA and HSA (eligibility on the 1st of the month following date of hire)
- Life and Disability Insurance
- 401(k) with company matching
- Wellness benefits through Wellbeing @Chewy
- Employee Assistance Program (EAP)
- Paid Time Off: Team members are eligible to accrue up to 80 hours of PTO their first year
- Subsidized child adult and pet backup care through Care.com
- Discounts on many items through the LifeMart Discount platform
- The option to sign up for Payactiv's Earned Wage Access program and access a portion of the money you've already earned before your regular payday!
- High volume and specialty positions are eligible for wage increases starting after 3-months of service
- Referral Bonuses - $500 per referral
We offer different types of insurance such as medical/Rx vision dental life disability hospital indemnity critical illness and accident. We offer parental leave family services benefits backup dependent care flexible spending accounts telemedicine pet adoption reimbursement employee assistance program and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Non-exempt hourly team members accrue paid time off (PTO) subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender citizenship marital status religion age disability gender identity results of genetic testing veteran status as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy please click here.
Skills Required
- Associate Degree - Bachelor's degree preferred
- 2-4 years' supervisory experience preferably in a warehouse or distribution center environment
- Excellent interpersonal expertise oral and written communication skills and strong attention to detail
- Intermediate skills in Microsoft Office and timekeeping software
- Ability to work flexible schedule including nights and weekends
- Bilingual in Spanish (Bonus)
What the Team is Saying
What We Do
Who We AreChewy is where pet parents find everything they need for life with pets from food to fun to pharmacy. We make pet care easier more informed and more joyful through fast reliable delivery and award-winning 24/7 Customer Care including access to pet health support when it’s needed. Founded in 2011 Chewy combines the convenience of online shopping with a high-touch personalized experience built around the real moments of pet parenthood.Our MissionChewy’s mission is to be the most trusted and convenient destination for pet parents and partners everywhere. What We DoWe support pet parents through the highs lows and everyday moments of the pet parenting journey with:• Pet food treats and daily essentials• Supplies for dogs cats fish birds reptiles equine and small pets• Pharmacy and veterinary services including prescriptions and medications• Pet wellness and health products• Autoship for convenient recurring deliveries• Chewy+ our premium membership offering exclusive savings faster delivery and personalized pet care benefits• 24/7/365 customer support from knowledgeable pet-loving expertsWhat Makes Chewy DifferentChewy is known for industry-leading service deep personalization and our customer-obsessed culture. We combine trust convenience and care and pet parents come to us for: • Exceptional customer care• Human- and pet-centered product and experience design• Fast dependable fulfillment across a nationwide operations network• A mission-driven culture built on empathy trust and passion for petsOur CultureChewy’s culture is built for people who thrive on ownership innovation and impact. We value curiosity creativity and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn grow and unleash their full potential in a collaborative supportive mission-driven environment.How We WorkChewy’s Operating Principles guide how we think innovate collaborate and execute. These principles shape our character decision-making and approach to delivering results while connecting our people and culture in support of our mission.Where We WorkChewy headquarters: Plantation FL and Boston MAAdditional hubs: Bellevue WA and Minneapolis MN
Why Work With Us
Why You Should Work at ChewyChewy is a unique fast-growing e-commerce and tech leader where builders creators and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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