Army Community Service Specialist

Who May Apply: Open to all US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Basic Requirement for Army Community Service Specialist:
A. Degree: Bachelor's degree (or higher degree) in behavioral or social science, or related disciplines appropriate to the position, such as Psychology, Counseling, or Sociology. (Note: You must attach a copy of your transcripts.)

OR

B. Combination of Education and Experience: A combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

OR

C. Experience: Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:

Specialized Experience: One year of specialized experience which includes: 1) Providing community services to a targeted population in the area of family readiness, crisis intervention, life skills, and transition; 2) Drafting and preparing educational materials to inform individuals of available resources; 3) Communicating with internal and/or external stakeholders to ensure the delivery of family related services and support such as: family readiness and/or quality of life; and 4) Presenting briefings and training to customers. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09).


You will be evaluated on the basis of your level of competency in the following areas:

• Attention to Detail
• Customer Service
• Flexibility
• Influencing/Negotiating
• Information Management
• Integrity/Honesty
• Interpersonal Skills
• Interpersonal Skills
• Learning
• Planning and Evaluating
• Reading Comprehension
• Self-Management
• Stress Tolerance
• Teamwork