AskHR Advisor - Fluent German

Introduction
At IBM work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better but to attempt things you’ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world’s most challenging problems? If so lets talk.

Your Role and Responsibilities
This role encompasses HR Advisors. They handle individual queries through emails and chats from all their clients (client employees and managers). Topics include but are not limited to Compensation & Benefits Workday EDM & Mobility Travel & Expense Payroll & Offboarding and Learning. The HR Advisors perform 1st level support and receive the queries first through digital and human tier. Manages the end to end handling of HR specific employee and manager queries. Simple to Complex. This involves working closely with HR functions in various countries.

Required Technical and Professional Expertise
Excellent oral and written communications skills BOTH German and English
Developed computer skills
Excellent customer service skills
Excellent HR processes
Ability to adhere to all organizational policies and procedures

Preferred Technical and Professional Expertise

Experience with the following are bonus points but not necessary you can learn them at IBM:

• Ability to handle multiple tasks
• Provide data analysis to prevent request creation

In return we provide you with:

• Dynamic diverse inclusive and supporting environment
• Professional skill – growth opportunities reskilling possibility
• Access to worldwide leading technologies
• Agile office area
• Hybrid working model
• Competitive compensation and benefit package including healthcare

And don’t worry if you don’t tick every single box in the requirements. We’re always looking to hire for potential and the right mindset – so we’d still love to hear back from you.

Our awards why you might be a proud IBMer:

• Randstad: Most Attractive SSC Employer in 2020
• Family Friendly Workplace Award (2018 2019 2020)
• Responsible Employer recognition (2018-2021)
• Most Attractive Employer (3rd) (2020)
• Disability-Friendly Workplace Recognition (2010-2020)
• Disability-Friendly Workplace Best Employee & Role Model Employee Award (2021)
• Stevie Awards for our Teams & Professionals (2018 2019 2021)
• Hungarian Outsourcing Association CSR Award (2021)

Do you know someone who will be good for this position? Share with him/her.