ASO Billing Coordinator – Group Billing

Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision.

Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our employees to maintain a healthy work-life balance and provide opportunities for career growth.

OVERVIEW:

Alberta Blue Cross® has a 12-month temporary opening for an enthusiastic, team-oriented, results-driven ASO Billing Coordinator to join our team. The ideal candidate is a natural collaborator and innovator with a great attitude and work ethic.

WHAT YOU WILL DO:

• Provide best in class customer and administrative experience that supports all stages of life with our Group customers.

• Maintains control files used in the administration of all ASO invoicing and reporting.

• Sets up and maintains new account files.

• Prepares and analyzes monthly ASO invoices/reconciliations and supporting reports for each individual group and verifies for accuracy.

• Provide feedback and generate new ideas to maximize the effectiveness of our business processes. 

• Handle phone inquiries from internal and external customers, as well as initiate contact when required to effectively manage the business processes.

• Manage and maintain up-to-date group customer accounts including but not limited to accurate posting of payments, research, and reconcile statement discrepancies.

• Participates in various corporate projects and department initiatives at the request of the Team Manager and Manager.

WHAT YOU WILL HAVE:

• Highly customer-centric with a demonstrated commitment to best-in-class customer and administrative experience both internally and externally.

• Requires strengths in flexibility, independence, priority and time management skills.

• Demonstrated ability to work in a team environment with a positive attitude.

• Must have strong analytical, problem-solving and mathematical skills.

• Strong attention to detail and a desire for continuous learning.

• Business diploma or certificate with an accounting or financial focus or 2+ years related experience would be an asset.

• Experience in and knowledge of the insurance industry would be an asset.

• Demonstrated Microsoft Office proficiency including Excel.

This position will remain open until a suitable candidate is selected. 

Alberta Blue Cross® is an inclusive employer committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds, and experiences.

We offer a competitive salary and benefits package and the opportunity to work in an innovative, high-energy team-focused environment. If you have the qualifications we are looking for, please apply.