Asset Servicing Account Manager, GFO

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families and institutions by remaining true to our enduring principles of service, expertise and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

The key responsibilities of the Asset Servicing Account Manager, GFO includes:

1. Responsible for coordinating custody/fiduciary/investment administration for Wealth Management clients.
2. Identifies client needs and handles client inquiry resolution.
3. Coordinates set-up of account services and monitors client reporting.
4. Serves as main liaison for the client service team; working with key partner areas supporting client requirements.
5. Identifies service efficiencies and process improvements; using creative and proactive measures.

Custody Support:

•Coordinates the account administration which may include a focus on asset servicing, trust administration, banking, investment manager or consultant activities.

•Coordinates the daily execution of client requests, communicating progress status with clients, vendors and the internal service team, regularly.

•Works with relationship managers to ensure appropriate and necessary documentation is received and maintained.

•Maintains internal documented procedures for assigned client relationships, including special procedures.

•Works with relationship managers in developing/identifying additional business, preparing for client meetings and coordinating the service team.

•Ensures accurate set up and review of fees.

Additional responsibilities include:

1. Expected to use some initiative but refer more complex problems to managers/experts

1. May have direct interaction with committees, clients and/or Senior Management

1. Carries out complex activities with significant financial, client, and/or internal business impact

1. More technically sound in area of expertise and has broader knowledge of other areas

1. Delivers a work product that requires less revision

1. Able to facilitate discussions and reach decisions

1. Works effectively as a team member but also independently

1. Works toward becoming proficient in all areas of the job

1. Completes administrative functions/special projects as needed or requested

The successful candidate will benefit from having:

• A College or University degree and/or 2-5 years' relevant experience in trust/banking operations experience is preferred.
• Client servicing experience and proven work record.
• Knowledge of trust/banking products and services usually acquired through related work experience is required to service client and administrative needs.
• Organizational and time management skills are necessary in order to monitor consistent flow of requests in a daily deadline, time-critical environment.
• Excellent verbal and written communication skills are required.
• Critical thinking, analytical and problem solving skills are needed to identify and resolve client inquiries.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

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We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

We hope you're excited about the role and the opportunity to work with us.

We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.