Assignments Training Manager

The Company

Medely is a high-growth, profitable, series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. With the support of top-tier investors, Medely has quickly become a go-to platform for healthcare professionals to instantly access high-paying jobs with the freedom and flexibility to work when and where they want. 

As a fully remote team of sharp, collaborative, and entrepreneurial individuals, we are dedicated to redefining the way healthcare workers and facilities work together to provide for patients. We are looking for passionate and skilled professionals to join our team and help us take on tough challenges in this fast-expanding healthcare industry segment.

Join us in our mission to transform the healthcare staffing industry and improve patient lives!

THE ROLE

Reporting to the VP of Assignments, the Assignments Training Manager position is responsible for supporting our assignments team with world-class training. Candidates for this role will be subject matter experts in all areas of recruiting and account management training. This includes developing new training techniques to support the development and growth of our teams.

THE IMPACT YOU'LL MAKE

• Prepare new hires by conducting orientation; developing individual coaching plans; providing resources and assistance; scheduling orientation with all new hires

• Responsible for the design, development, and delivery of training education for teammates

• Participate in planning, development, and modification of internal courses, instructor materials, customized courses, and self-paced learning modules. 

• Analyze day-to-day needs for training for the Assignments team

• Develop new approaches and techniques for making improvements in training programs

• Actively participates in meetings and discussions concerning process improvements and changes in processes. 

• Collect feedback from trainees and identify process improvements

• Measure the impact of training sessions and curriculums to identify the tangible impact of training 

• Determines training needs by shadowing assignment operations teammates; observing sales encounters; studying sales results reports; conferring with managers.

WHO YOU ARE

• 3 to 5 years of work experience as a sales trainer or similar position

• Experience in a sales position is a plus

• Healthcare knowledge is not required but beneficial

• Strong working knowledge of the sales process and its best practices

• Ability to manage the full training cycle, including developing and designing effective training programs that include in-person activities and web-based learning

• Ability to work with leaders across multiple programs and product lines

• Ability to develop and design effective sales training programs

• Experience with e-learning platforms such as WorkRamp

• Excellent oral and written communication skills

• Ability to influence behavior without formal management authority

• Professionally develop and propose new ideas and challenge the status quo to improve training success

• Excellent time management and customer service skills

• Excellent presentation skills

• Great interpersonal and organizational skills

• Additional certifications in training are a plus

The estimated compensation for this role is $61,000- $68,000.

Why Medely: Benefits & Perks

• Competitive Compensation: Based on experience and performance

• Long-term Incentives: 401k

• Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance

• Flexibility: We believe that work/life balance is important, so we offer twenty days of Paid Time Off and ten paid holidays.

• Paid parental leave

• Purpose: Join a growing mission-oriented startup that is modernizing the healthcare industry nationally!

• Ownership: Drive meaningful business impact on a team you’ll help build and define!

• Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!

We're an equal-opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.

Work location is flexible if approved by Medely.

Medely does not accept unsolicited resumes from agencies. We consider any resume (CV) or biography received from an agency or outside recruiter without prior approval from a member of the Medely Human Resources or Recruiting team to be unsolicited and gratuitous, and such submissions will not be recognized by Medely for purposes of “ownership” of the candidate.

We are an E-Verify company.

Compensation Range: $61K - $68K