Assistant Commissioner and Chief Customer Officer

Help Help How to Apply A complete on-line application will require the submission of the following: resume, responses to the mandatory ECQ and MTQ questions, and supporting documentation (see list of required and recommended documents). The following instructions outline the application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 7:00 a.m. - 4:30 p.m., Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date. Fiscal Service provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process. To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. To verify the status of your application: -Log into your USAJOBS account (USAJOBS Login) -Under "application status," click "Track this application" and you will be taken to the agency website where you can check your application status.For more information regarding the job and applicant status, please refer to https://www.usajobs.gov/Help/how-to/application/status/ If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. For additional information on how to apply, please visit the Partnership for Public Service's Go Government website. To preview the assessment questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12405553 Agency contact information Christopher Flesher Christopher Flesher Phone 304-480-7750 Email [email protected] Address Deputy Commissioner, Transformation and Modernization 200 Third Street Parkersburg, WV 26101 US Learn more about this agency Next steps You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate, or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.