Assistant Manager, Global Business Decisions & Strategy: Denver, Colorado

Assistant Manager, Global Business Decisions & Strategy: Denver, Colorado

Are you ready to work with an international organization committed to making financial services accessible to people everywhere? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as Assistant Manager, Global Business Decisions & Strategy

Participates in the interaction with business teams to understand, and detail various customer strategies and related initiatives / business challenges. Proficient in SAS / SQL and utilize these tools effectively to derive meaningful and actionable data-drive insights to support decision making by the business. Designs and implements methods to gauge program effectiveness. Designs and implements data decision support systems to measure projects effectiveness and business prospects. Develop, maintain and enhance statistical models to help drive profitable decisions across the company. Manage tactical segmentation schemes to improve customer acquisition, retention and loyalty. Perform a variety of ad hoc analytics projects to support business initiatives.

Assistant Manager, Global Business Decisions & Strategy will be responsible for overseeing the performance management for the NA digital team, looking for improvement areas/problem solving with customer data, marketing KPIS and financial KPIS. The person has to work directly with the execution part of the business to provide support as needed in terms of data, insights, problem solving, etc. The candidate will work with the global team to standarize the performance management for the region, will be also in charge of the planning process, overseeing the customer section and working with cross functional teams to understand the business needs.

Candidate will work as a bridge between cross functional teams and regional partners. Will have conversations with leadership team and will be involved in special projects that contribute to the revenue of the digital business.

Role Responsibilities

• Work as a cross functional support focused on improving our digital performance management for NA, setting clear strategic goals aligned with the company’s growth strategy.
• Identifying opportunities to resolve customer pain points, solve complex business problems and align expectations with the regional partners to manage the performance of the digital business.
• Build customer segments based on defined criteria, setting up, testing, and completing quality assurance for marketing campaigns.
• Work directly with the regional partners to create the business plan for next year.
• Work with the region and central team to provide monthly forecast to understand business decisions being made and the implications.

Role Requirements

• Bachelor’s degree; MBA preferred
• 3+ years related experience
• Proficient in SQL/SAS
• Proficient in Power BI
• Phyton/R is a plus
• Cohort Modelling is a plus

We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/ 
Salary
The salary range is $74,500.00 – 127,000.00 per year, total on-target earnings include short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your United States – Specific Benefits Include

• Family First Program
• Time off
• Medical, Dental and Life Insurance
• Student Loan Repayment Program
• Tuition Assistance Program
• Parental Leave

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week. 

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#LI-JF1