Assistant Operations Manager

Company Description

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

Job Description

• Detailed structure to the full event planning process, with clear project timelines and milestones and management responsibility for the delivery and success of the events (on-site delivery and management)
• Responsible for Informa Markets Malaysia (and oversea if any) operations matters
• Responsible to plan and meet operations requirements
• Responsible for operations budget management on event operations costs
• Manage, mentor, and oversee team performance by providing direction and coaching
• Responsible for maintain & build good relationship with all suppliers
• Liaison with internal and external stakeholders such venue provider & suppliers
• Keeping a keen eye to the Health & Safety of our event, making sure venues and exhibitions are following the internal and Global Health & Safety polices
• Follow on our global direction on sustainability, and apply to our events accordingly
• Understanding the operations role in enhancing the event client experience and bringing ideas to the table to deliver and achieve better enhancements (higher score on sustainability programme)
• Production of event materials along with the Operations team

Qualifications

• Bachelor's Degree in Business, Communications, or equivalent years of practical relevant experience
• Min five (5) years of experience in projects/ events management
• Experience in working on conferences and exhibitions
• Strong communication skills, with the ability to flex as appropriate and build strong relationships
• Experience of developing and delivering new ideas and processes
• Exposure to cost management, forecasting and budgeting across multiple events
• Experience in working on multiple global events as a team and individually to time and budget
• Ambitious, energetic, positive and inquisitive constantly looking for the upside and ways of making things better
• Ideas generated, able to bring ideas to the table with confidence and deliver them through
• Naturally inquisitive to achieve organizational goals
• Proactively manage all aspects of an event, someone who is happy getting their hands dirty and takes time to listen to our customers always looking to exceed expectations

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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