Assistant Program Manager- Change Management

Company

Pacific Program Management (PPM) provides clients the leadership and management oversight of their work space strategy, space development, and space transitions for their people and business across the U.S. and Internationally.

PPM is a fast-growing, real estate project and program management firm that helps companies reimagine their workspace to enable the potential of people through a personalized, resourceful, and connected approach. Our people-centric ethos guides everything we do to create, implement, and operationalize customized workplace strategies to help clients achieve their business goals. Delivering an integrated solution through our three service lines of: Work Space Consulting, Capital Project Management, and Transition and Relocation Management, PPM gives clients the confidence to focus on what they do best.

People are at the heart of everything we do. We believe in building savvy, diverse teams that thrive in fast-paced, collaborative, agile and fun environments. Every member of the team has an integral role to play and has a direct impact on our future success, as well as the success of our clients and partners. Diversity to PPM means having a team that represents our communities and the clients we serve. Our people have different backgrounds and histories, experiences and expertise, and perspectives and opinions. We are not one piece of fabric, but many different pieces of fabric seamlessly stitched together. Our teams embody our STIHL values of Service, Trust, Integrity, Honesty & Leadership in our everyday actions, and our culture thrives on our balance of care with accountability. We are One PPM.

While we are committed to achieving success for our clients, we are also committed to our communities - and each other. With a company commitment to donate 1% of all revenue to non-profits serving communities where we work, our team regularly participates in philanthropic events and volunteerism. And in everything we do, we have fun! Because we recognize the mission of reimagining the potential of people starts with reimagining our own.

Key Company Info

• Founded in 2009 to provide value driven outcomes, and impeccable service to our Partners (Clients) and People in a personalized, resourceful and connected relationship
• Our diverse team of over 150 People allows for us to connect and build trust with a diversity of Clients and Communities
• Our Vision is to be the Partner of choice anywhere we can provide high quality outcomes and experiences with sustainable growth
• Our Mission is to continue to grow and help improve our people, partners and communities helping them define and guide them to greatness
• Our core PPM values are: Service, Trust, Integrity, Honesty, & Leadership.
• Our priorities and decision-making start with our People and Partners (Clients) followed by PPM Performance

We believe in building great teams that thrive in a collaborative and welcoming environment. Our approach is entrepreneurial and scalable, with the highest level of quality and professionalism. We balance care with accountability.

Job Summary

The Assistant Program Manager will be responsible for supporting the organization with coordination of client-based programs. The role will provide strategic guidance to teams and project managers in ways that promote a holistic approach and strategic unity to support the Program Manager in developing program tools for the client and organization. The goal is to ensure that all programs deliver the desirable outcome to our organization and clients. This person needs to be client focused and service driven, can build and maintain trust with the client and team, maintain the highest integrity even if it's the harder path, be honest but respectful with the client and team, and provide strong leadership to clients, and colleagues at all levels of this organization.

Key Responsibilities

• Formulate, organize, and monitor inter-connected projects
• Decide on suitable strategies and objectives with Program Manager
• Coordinate cross-project activities
• Lead and evaluate project managers and other staff
• Develop and control deadlines, budgets and activities.
• Apply change, risk, and resource management.
• Assume responsibility for the program’s people and vendors
• Assess program performance and aim to maximize ROI
• Resolve projects’ higher scope issues
• Prepare reports for program directors, formulate, organize and monitor inter-connected projects
• Decide on suitable strategies and objectives
• Coordinate cross-project activities

Qualifications

• Bachelor's Degree preferred / BSc/BA in management or a relevant field; MSc/MA is a plus
• Minimum of 3- 4 years of related experience
• Proven experience as a Program Manager or other managerial position
• Thorough understanding of project/program management techniques and methods
• Excellent Knowledge of performance evaluation and change management principles
• Excellent knowledge of MS Office; working knowledge of program/project management software (Basecamp, MS Project etc.) is a strong advantage
• Outstanding leadership and organizational skills
• Excellent communication skills
• Excellent problem-solving ability

Physical Requirements

• Must be able to move within and between client buildings more than 50% of the day.
• The person in this role needs to be able to occasionally lift up to 25 pounds.
• Willing to travel up to 25% of the time across North America.

EEOC

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.