Assistant Systems Administrator

TransUnion's Job Applicant Privacy Notice
What We'll Bring:
At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information. Because when people have access to more complete and multidimensional information, they can make more informed decisions and achieve great things.
Every day TransUnion offers our employees the tools and resources they need to find ways information can be used in diverse ways. Whether it is helping businesses better manage risk, providing better insights so a consumer can qualify for his first mortgage or working with law enforcement to make neighborhoods safer, we are improving the quality of life for individuals, families, communities and local economies around the world.
What You'll Bring:

• BSc/BA Degree, preferably in Data Analysis or Computer Science or an equivalent combination of education, training and experience.
• Experience with SQL scripting and querying.
• Working knowledge of Linux and Windows.
• Experience with other analytical tools such as Microsoft Excel, Access or other Business Intelligence products.
• Ability to prioritize workload accordingly based on clients' requirements.
• Ability to follow documented procedures.
• Excellent communication skills both written and verbal with a strong attention to detail.
• Ability to troubleshoot issues efficiently and effectively.
• Python and Power BI knowledge is an asset

Impact You'll Make:
This position is responsible for Batch processing and assisting with data analysis and general IT support.

• Appraise, Setup, Process, Peer Review and Delivery of all Batch Jobs the team are responsible for.
• Quality Control - Ensuring the quality of output and the service we provide remains at the highest possible level.
• As and when required, works with the IT Team on the various initiatives being pushed through to the team, on-boarding new products and procedures alongside some of the more minor releases.
• Be a point of escalation for all complaints, queries, issues, and incidents working with external stakeholders as and when required.
• Assists the Administrator III in monitoring systems to ensure that they are functioning properly and updated on a timely basis.
• Works closely with Customer Support Representatives in providing and maintaining subscriber access to production systems in line with the company's system security guidelines and operating manual.
• Performs other duties as assigned.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title
Administrator I, IT Support